Police Clerk

PURPOSE: Under the general supervision of a sergeant, the Police Clerk performs a wide variety of administrative tasks.

SCOPE:

Administrative, secretarial, and clerical activities related to the day-to-day operation of the police department.

The Police Clerk position has multiple job assignments: Front Office Clerk, Impound Lot Manager, Accreditation Manager, and Property Room Manager.

The Front Office Clerk handles the day-to-day operations of the police department’s front office. Their primary tasks include answering phone calls, the front window, and daily operational tasks.

The Impound Lot Manager is responsible for the overall tasks and operation of the impound lot. Additionally, the Impound Lot Manager oversees the intake and release of impounded vehicles, conducts inspections of the impound lot as directed and provides customer service to those seeking to release their vehicles.

The Property Room Manager is responsible for the overall tasks and operation of the property room. Additionally, the Property Room Manager oversees the property operations to include intake, transfer and release of property, conduct inspections of the property room as directed and provide customer service to those seeking the release of their property.

The Accreditation Manager is responsible for the overall tasks and completion of the department’s CALEA standards. The Accreditation Manager will be encouraged to make independent judgements and decisions based on analytical and innovative thinking. Performance in this job is through conferences, reports, analyses, methodology, and levels of success accomplishing the accreditation goals of the Colerain Township Police Department.

ESSENTIAL ROLES amp; RESPONSIBLILITIES: A police clerk must perform each of the following tasks. The omission of specific statement of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Prepare correspondence, reports, statistical data, meeting minutes, memoranda, surveys, presentations, ceremonies, notices, articles, purchase orders, and other materials requested by the Chief of Police, and others authorized by the Chief.

• Compile information necessary to prepare reports and summaries requested by the Chief of Police.

• Handle telephone inquiries related to job duties in a courteous and professional manner to ensure the caller is confident his/her questions or concerns have been properly addressed.

• Maintain and order Department supplies when requested.

• File and perform other clerical duties at the discretion of the Chief of Police.

• Answer incoming telephones and rout calls to appropriate employees in a courteous and professional manner.

• Perform miscellaneous assignments as directed by the Chief of Police.

• Attend meetings and staff meetings as required by the Chief of Police and represent the department in a professional manner.

• Provide clerical support to members of the police department as needed.

• Perform all job duties in an accurate, professional, and timely manner.

• Maintain an acceptable level of competence, professionalism, and ability to ensure duties are performed as outlined in this job description.

• Work scheduled hours, arriving promptly for duty when scheduled.

• Maintain acceptable standards of conduct.

• Follow the direction of supervisors.

• Refrain from abusive and threatening conduct toward co-workers.

• Maintain the confidence and trust of peers, superiors and general citizenry.

• Self-disciplined, self-motivated and work independently of direct supervision.

• Other duties as assigned by the Chief of Police.

CRITICAL SKILLS / EXPERTISE:

• Requires strength in interpersonal skills as well as the ability to work independently. Typing skills at moderate speed levels and accuracy required. Must possess general knowledge of computers and word processing software. Requires ability to handle stressful situations and exhibit compassion and good judgment when dealing with the public.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from employees and the general public, as directed by the Chief of Police.

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of basic algebra and geometry. Ability to calculate figures and amounts and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to get along with other employees.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to use a personal computer, including applicable word processing, spreadsheet and database software, calculator, phone, copy machine and fax machine.

EDUCATION, LICENSING amp; CERTIFICATION REQUIREMENTS:

• High school diploma or equivalent.

• A valid state driver’s license.

• Must be bondable.

PHYSICAL amp; MENTAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects; and talk or hear. The employee frequently is required to stand and walk.

• The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essentials of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In accordance with hours scheduled by the Chief of Police, it is the employees’ obligation to have regular and predictable attendance.

CBA Position