Customer Care Specialist- Home Care (Full time, Day Shift)

Customer Care Specialist 1

To deliver superior customer service and support by answering incoming calls and identifying and assessing individual patient, customer and physician needs and action steps to satisfy those needs. Performs office functions that facilitate the efficient processing of referrals for initial delivery of patient care. Promotes patient satisfaction with Lifetime Care Home Health and Hospice services.

S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

Pay Range: $17.25 - $19.88

Location: Rochester, NY 14607

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.