BMS Medical Office Coordinator

Job Description

Job Description

 

Job Description Addendum

Job Title: Medical Office Coordinator Department: Variable

Reports to: Practice Manager FLSA Status: Non-Exempt

 

Job Summary:

In addition to performing their assigned duties, (Patient Support Specialist, Medical Assistant, LPN, RN, etc.) the Medical Office Coordinator plays a vital role in ensuring the smooth and efficient operation of a healthcare facility. Coordinators serve as the central point of communication between patients, healthcare providers, and administrative staff, helping maintain a well-organized, patient-focused environment.

 

Duties/Responsibilities:

• Manage patient scheduling, appointments, and confirmations
• Maintain accurate and confidential medical records
• Coordinate communication between medical staff and patients
• Supervise office operations and support staff
• Ensure compliance with healthcare regulations (e.g., HIPAA)
• Order and manage office supplies and equipment
• Provide exceptional customer service and resolve patient inquiries
• Implement via education, training, and support quality initiatives

 

Required Skills/Abilities: 

• Strong organizational and multitasking abilities 
• Excellent communication and interpersonal skills 
• Proficiency in medical office software and EHR systems (Meditech preferred)
• Knowledge of medical terminology and healthcare procedures 
• Ability to handle sensitive information with discretion 

 

 

 

Education and Experience:

• High school diploma or equivalent (associate degree preferred) 
• Prior leadership experience in a medical or healthcare setting

 

Effective Date: 12/1/2025

Revision Date(s): NA