Receptionist

Job Description

Job Description

Receptionist

Glengariff Rehab and Healthcare Center is seeking qualified and experienced receptionist with a background of customer service. 

Our employees are the vital link; they are the core of excellence in the care and compassion we are committed to, striving to fulfill the expressed and unexpressed wishes and needs of our guests and their families daily. They are therefore our most precious resource.

Receptionist  Job Description:  

• This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction.

• Must be a team member.

• As a Receptionist, you are a member of the Administrative Team and the Business Office Manager is the coordinator of this team. All requests go to your Team Leader.

• Courteously greeting visitors and directing visitors appropriately.

• Please have all visitors sign in binders. Visitors and Vendors both have their own binders.

• Operate switchboard and training others for relief purposes.

• Answer telephones and determine the nature of the call and direct the calls to the appropriate individual or department.

• Efficiently processing incoming and outgoing calls.

• Filing and copying documents as needed.

• Typing correspondence, written communication and reports as needed.

• Distribute mail as directed.

• Maintain a current list of residents and their room numbers.

• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to your Director.

Receptionist Requirements/Qualifications:   Must be able to read, write and understand English

Shift Needs: Per Diem

Pay Rate: Up to $18 an hour

An Equal Opportunity Employer

 

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