Fraud and Conversion Specialist
Virtual Vocations Inc
Detail-oriented and customer-focused, the full-time Fraud and Conversion Specialist will conduct application reviews, verify information, and engage with clients through inbound and outbound communications while working remotely. Key responsibilities Conduct detailed reviews of flagged applications and assess potential fraud or application risk Manage inbound and outbound client communications, providing support and guidance throughout the application process Document interactions and case outcomes accurately, following compliance guidelines and internal procedures Required qualifications Some college education, with additional equivalent experience considered 2+ years of experience in customer service, sales, or a related operational environment 1+ years of experience in fraud operations or risk investigation Demonstrated ability to review documentation and identify inconsistencies accurately Experience handling inbound and outbound customer communications in a fast-paced environment Virtual Vocations Inc
Vacancy posted 6 days ago
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