Customer Service Representative - Travel Industry (Flexible Schedule)
HJB Travels
About the job Customer Service Representative - Travel Industry (Flexible Schedule)
Job Description:
- Handle customer inquiries via phone and emails
- Assist clients with travel questions, reservations, and general support
- Provide accurate information regarding destinations, policies, and procedures
- Maintain professional and courteous communication at all times
- Follow established company processes and service standards
- Document customer interactions as needed
- Strong verbal and written communication skills
- Customer service experience preferred, but not required
- Ability to work independently and manage time effectively
- Basic computer skills and comfort using online systems
- Attention to detail and a customer-first mindset
- Interest in the travel industry is a plus
- Flexible scheduling options (part/full time)
- Training and ongoing support
- Opportunities for advancement within the travel industry
- Supportive and team-oriented work environment
Vacancy posted 4 days ago
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