Restaurant Server PM Full time

Restaurant Server PM Full Time

Job Category: Food & Beverage

Full-Time

On-site

Charleston Marriott Charleston, SC 29403, USA

Job Details

Description

Essential Job Functions:

• Ensure guest satisfaction through dining room cleanliness and attention to guests' needs.
• Thoroughly and correctly sets up the assigned workstation prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction.
• Completes all necessary side-work as per restaurant schedule.
• Knowledgeable about all menu items, their garnish, contents and preparation methods.
• Answers guest's questions regarding such with confidence and accuracy.
• Is aware of all daily specials, soups, drinks, wines and "86" items.
• Greets guests promptly at table.
• Utilizes suggestive selling techniques to increase check averages.
• Takes order accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to kitchen.
• Check guest order prior to serving to ensure that appearance, temperature and portions are correct.
• Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guest's needs are being met and to suggestively sell other items.
• Pre-busses and busses all tables as per restaurant standards and prepare for future customers.
• Notifies manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
• Has working knowledge of property and all facilities to respond to guest questions effectively.

Qualifications

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Education

Preferred

High School or better.

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