Member Experience Champion - Remote
SCAN Group
- Remote job
SCAN Group is seeking a dedicated Member Experience Guide to support our members remotely from WA, AZ, NV, TX, NM. You will own inquiries from start to resolution with empathy, ensuring the member’s needs are understood and met promptly. Join a values-driven nonprofit health organization focused on compassionate care and continuous improvement, offering an annual bonus, robust wellness, PTO, and a strong retirement plan. #J-18808-Ljbffr SCAN Group
- ...SCAN Health Plan is seeking a remote Member Experience Guide to own inquiries from start to resolution with empathy and accountability. You will... .... The role emphasizes compassionate problem-solving, a Champion’s Mindset, and a commitment to delivering high-quality experiences...Remote work
- ...SCAN Health Insurance is seeking a Customer-Focused Member Experience Guide to own inquiries from start to resolution in a remote setting. You will prioritize member needs with empathy, and drive first-call resolution where possible, delivering clear, actionable guidance...Remote work
- SCAN Group in the United States is seeking a Member Experience Guide to serve as a trusted partner to our members, owning each interaction from... ...and strive for first-call resolution when possible. This remote role offers a base hourly pay of $20, an annual bonus program...Remote jobHourly pay
- SCAN Group is seeking a Member Experience Guide for a fully remote seasonal role. You will own interactions from inquiry to resolution, applying empathy, accountability, and a proactive mindset to deliver exceptional service. Start date is soon and training is provided...Remote jobSeasonal work
- ...Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, seamless service to members, primarily older adults and individuals with disabilities. This remote role requires compliance to work only within the contiguous US. You'll build connections...Remote work
- ...accommodation or an alternative application process. Customer Experience Team Member II (Technical Support) Customer Care Hourly Full-Time... ...onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options...Remote workHourly payFull timeWork from homeNight shiftWeekend work
- A leading membership services firm is seeking a Remote Customer Care Specialist in Orlando. The role involves supporting members via phone, email, and chat, enhancing their membership experience. Ideal candidates should have a high school diploma, outstanding service skills...Remote workFull timeFlexible hours
$100.84k - $156.31k
...Manager Member Experience-Hybird Location: US-CA-Valencia ID: 2026-1679 Category: Member Experience Position Type: Full-Time Remote: No Overview If you love connecting with people and are ready... ..., and cost-to-serve metrics. Champions a culture of member-centricity across...Remote workFull timeWork at office- ...The Member Experience Guide at SCAN Group is a remote role focused on delivering empathetic, first-call resolutions for member inquiries across our care... ...each interaction from inquiry to resolution with a Champion's Mindset, guiding members with clarity and accountability...Remote work
- ...technology service provider is seeking a Remote Customer Care Specialist based in Las Vegas. In this role, you will engage with members through phone, email, and chat to support their needs and enhance their overall experience. Responsibilities include managing membership...Remote work
- A prominent credit union is seeking a Member Experience Improvement Specialist to work remotely. The ideal candidate will collect and analyze member data to enhance their overall experience. This role requires a bachelor's degree and a solid background in research and analytics...Remote work
- ...Collective is seeking a Customer Experience Associate to join the remote US team. You will handle day-to-day member conversations via email and chat, keep responses warm and accurate, and help refine the playbook with your frontline insights. You'll grow with the team...Remote work
- ...Northrop Grumman Federal Credit Union in Gardena, CA, is seeking a Member Experience Improvement Specialist to enhance member journeys through data analysis and strategic initiatives. This remote position requires strong analytical abilities, a Bachelor's degree, and...Remote work
$25 per hour
...who have an equally immense passion for pets. JOB OVERVIEW The Member Experience Associate III role is for highly skilled support experts with... .... Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home If...Remote workHourly payFull timeWork at officeWork from home- Customer Experience Team Member at Purple Communications, Inc Purple Communications is one of the nation’s most extensive communication services... ...onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options...Remote workFull time
$14 per hour
...Remote Jobs is hiring for a Member Support Specialist to be the first contact for members and customers. The role handles calls, texts, emails, and... ...management, ensuring accurate documentation and a positive experience. The ideal candidate communicates well, pays...Remote workHourly payFull timeShift workNight shiftWeekend work- Chevron Federal Credit Union in the United States seeks an intermediate level Call Center Specialist who delivers excellent member experiences by responding to inquiries in a courteous, accurate manner. Builds trusted member relationships through active listening and solution...Remote job
- ...dependable Customer Support Representative. This fully remote role involves assisting members with inquiries related to memberships, billing, and account... ...Ideal candidates have over a year of customer service experience and possess strong communication skills. The position...Remote job
$110k - $150k
...Senior Manager, Member Experience Marketing USA Remote About Care Access Care Access is working to make the future of health better for all. With hundreds... ...people take the next appropriate action. Serve as a champion for the member perspective in marketing, operational,...Remote workFull timeTemporary workWork at officeLocal areaWorldwideVisa sponsorshipWork visaFlexible hours- ...Center Representative to provide friendly member service, handle transactions, and... ...cash handling, balancing, and promoting remote banking services. The role requires a... ...diploma or equivalent and 6 months of related experience, with strong communication and composure...Remote workPart timeWeekday work
- American Logistics is hiring a Member Experience Representative to join our remote team. You will handle inbound and outbound calls to assess transportation needs for non-emergency medical trips and coordinate with clients and providers using our software. This role emphasizes...Remote jobFull timePart timeShift work
- GTE Financial is seeking a Member Service Representative to handle inbound calls and virtual... ...teller sessions, delivering a positive experience for members. You will resolve account... ...1-3 years in service or banking, with remote tech requirements to enable a flexible work...Remote jobFlexible hours
$30.22 - $42.31 per hour
...Member Experience Improvement Specialist - Remote Join to apply for the Member Experience Improvement Specialist - Remote role at Northrop Grumman Federal Credit Union. Pay range: $30.22/hr to $42.31/hr Summary of Primary Functions Responsible for collecting...Remote workWork at office$39.54k - $67.97k
...Senior level position responsible for delivering excellent member experiences by responding to member and staff inquiries in a courteous, professional... ..., click here. To submit a request, please refer to the Careers page for the CPRA Request Form. #LI-AK1 #LI-REMOTE...Remote workFull time$130k - $150k
...fitness centers in the world by number of members and locations. As of March31, 2026,... ...lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment... ...of one of these locations. Fully remote work is not available for this role....Remote workWork at officeLocal areaWork from home- ...Care Access seeks a Senior Manager, Member Experience Marketing to drive member-focused marketing across channels in a remote US-based role. You will shape lifecycle journeys, create clear messaging, and partner with Website, Lifecycle Marketing, and Compliance to deliver...Remote work
$120k - $145k
...fitness centers in the world by number of members and locations. As of March 31, 2026,... ...lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment... ...of one of these locations. Fully remote work is not available for this role.ResponsibilitiesProgram...Remote workWork at officeLocal areaWork from home$65 - $80 per hour
...the Propelis Group, Marks is a consumer experience agency creating engaging moments across... ...collaborative global network of 1,900+ team members across 25+ studios and 20+ countries,... ...during the hiring process. This is a remote position in the US. We are open to candidates...Remote workHourly payFull timePart timeLocal areaWork from homeFlexible hours$15 per hour
...Remote Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant... ...Maintain Tenacity. Teamwork. About the Job As a Member Experience Representative, you will be at the forefront of the customer...Remote workHourly payFull timePart timeCurrently hiringAll shiftsFlexible hoursShift workWeekend workAfternoon shiftEarly shift- ...Care Access is hiring a Senior Manager, Member Experience Marketing to own the strategy and execution of member-focused programs across the journey. You will work with Website, Lifecycle Marketing, Data & Analytics, and Clinical teams to create a cohesive, compassionate...Remote work
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