Prosthetic Clerk

Job Title

Prosthetic Clerk

Duties

The incumbent provides support services for the Office of the Prosthetics and Sensory Aids Service (PSAS) and is responsible for directing patients and telephone calls to the appropriate individuals within PSAS or other services of the Medical Center.

Incumbent has a high degree of visibility throughout the medical center and the general public as a result of direct patient care contact with the veteran population, many of whom are severely disabled.

A display of positive image on behalf of the VA is a critical requirement. Incumbent issues stock items and posts the items to patients' medical records.

Incumbent is responsible for sorting, compiling, typing, and distributing requisitions, orders, and miscellaneous procurement documents. Incumbent may be required to process micro-threshold purchase orders in the PSAS software package.

Incumbent will possess knowledge of procurement policy and procedures along with knowledge of medical terminology.

Incumbent issues prosthetic devices and supplies as prescribed by clinicians to Veterans and their family members per VHA Handbook 1173.1.

Incumbent also conducts daily shipments of PSAS items to Veterans homes as instructed on clinical consults.

Incumbent records all devices issued to Veterans on their VISTA prosthetic appliance record to include eligibility and disability codes. The incumbent is responsible for receiving and educating Veterans on specialty programs such as the Annual Clothing Allowance entitlement, the Home Improvement Structural Alteration, and the Automobile Adaptive Equipment programs.

The incumbent provides information, explains the application of regulations, or resolves problems relating to the assignment.

The incumbent also serves as a backup to our Prosthetic Health Technician in supporting our orthopedic shoe program.

This requires scanning, measuring, and fitting Veterans with off-the-shelf shoes and inserts and documenting on the Veterans' appliance record for items issued.

The incumbent is responsible for maintaining PU for all digital and written documents, with critical judgment of documents distributed throughout the PSAS service.

This includes receiving and interpreting documents with confidential information that could jeopardize a Veteran's expectation of privacy. The incumbent is responsible as the primary timekeeper for entering time on a daily basis into VATAS.

The incumbent is responsible for identifying timekeeping discrepancies and correcting them in a timely manner.

The incumbent is responsible for validating all service level timecards for supervisory certification.

Performs inventory management-related duties including elements of item management, material coordination, and inventory control ordered by Prosthetics and Logistics.

The incumbent shares responsibility for the accurate and timely replenishment of all assigned line items and determining realistic par levels for the PSAS service.

Recognizes the necessity for high priority action when stock levels are too low or when unsatisfactory quality exists.

The incumbent performs constant, comprehensive surveillance of inventory line items managed to ensure medical products are available at the medical center and CBOC's for use when needed by the Veteran.

The incumbent consistently collaborated with Logistics staff in accordance with VHA Directive 1761.2 in maintaining the general inventory package for financial and logistical accountability.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm

Position Description Title/PD#: Prosthetic Clerk/PD80327A