Platform Product Manager

Overview

Due to growth, we are adding a Platform Product Manager to our team!

The Platform Product Manager owns the vision, strategy, and lifecycle of Navitus' claims adjudication platform and the connected enterprise platform capabilities that support PBM products and solutions. The portfolio includes claims processing, data and analytics, integration and APIs, clinical enablement, automation, and client-facing platform capabilities. This role turns claims adjudication platform capabilities into a cohesive, productized business portfolio through a two-in-a-box model that tightly connects business strategy, commercialization priorities, and technology delivery.

The Platform Product Manager establishes clear business ownership and decision rights, prioritizes investments based on customer, market, and enterprise value, and ensures platform capabilities are positioned, adopted, and scaled across products, clients, and business units. Operating across product, operations, clinical, data, market strategy, sales enablement, and client-facing teams, the position leads a product-centered platform operating model. The role translates claims adjudication platform capabilities into market-ready solutions, client value, adoption plans, sales support, and measurable business outcomes.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Own the claims adjudication platform product portfolio and serve as the accountable product leader for platform vision, strategy, roadmaps, investment priorities, performance, and lifecycle decisions.
• Make and recommend portfolio tradeoffs based on customer value, enterprise strategy, market opportunity, financial impact, operational readiness, and delivery feasibility.
• Align executive stakeholders and cross-functional leaders on platform priorities, sequencing, dependencies, and measurable outcomes.
• Represent claims adjudication platform product strategy in enterprise portfolio, investment, commercialization, sales enablement, and client readiness forums.
• Define and maintain a multi-year claims adjudication platform strategy and roadmap aligned with enterprise product strategy, market needs, client value, operational requirements, and commercialization priorities.
• Manage the claims adjudication platform portfolio as a strategic product rather than a set of individual projects, with clear value propositions, customers, users, roadmaps, funding needs, and success measures.
• Define platform capabilities as modular, reusable components that support multiple products, clients, channels, and business units.
• Identify fragmentation, duplication, capability gaps, and legacy constraints, then establish plans to consolidate, modernize, replace, or retire capabilities.
• Own business decisions for platform launch sequencing, adoption, enhancement priorities, market positioning, and lifecycle planning in partnership with accountable technology and operational leaders.
• Maintain a transparent portfolio view of dependencies, risks, investment needs, and expected business impact.
• Lead continuous discovery with clients, prospects, partners, product teams, engineering teams, operations, and other platform users to understand needs, pain points, and emerging opportunities.
• Translate enterprise and product needs into claims adjudication platform capabilities, product requirements, roadmaps, and prioritized backlogs.
• Prioritize work using customer value, business outcomes, risk reduction, platform reuse, delivery effort, reliability, and strategic fit.
• Create effective feedback loops from production performance, users, clients, operations, and delivery teams to guide ongoing improvement.
• Establish a consistent platform governance model for intake, evaluation, prioritization, investment, delivery, adoption, and lifecycle decisions.
• Ensure platform roadmaps account for healthcare regulation, privacy, client commitments, market expectations, operational readiness and commercialization requirements.
• Other duties as assigned.

Qualifications

What our team expects from you?

• Bachelor's degree in business, computer science, information systems, engineering, data science, mathematics, or a related field, or equivalent work experience, required.
• 10+ years of progressive product management experience, including leadership of enterprise-scale platforms, platform portfolios, or complex technology products required.
• Demonstrated experience commercializing complex business platforms, shared capabilities, transaction platforms, or enterprise products that support multiple clients, users, or business units required.
• Experience building reusable capabilities that support multiple products, users, clients, or business units required.
• Experience setting product strategy, managing roadmaps and backlogs, making investment tradeoffs, and measuring product outcomes required.
• Experience leading cross-functional teams in a matrixed environment and influencing executive, business and technology stakeholders required.
• Experience with agile product development, continuous discovery, design thinking and product lifecycle management required.
• Demonstrated ability to translate platform capabilities into customer, market, operational, commercial and financial value required.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.