Senior DevOps Engineer

Senior DevOps Engineer

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. OTI seeks an experienced and forward-thinking Senior DevOps Engineer to drive the modernization, scalability, and security of the city's critical digital infrastructure. In this role, you will bridge the gap between development and operations, automating core processes to ensure the seamless delivery of civic technology solutions that serve millions of New Yorkers and thousands of businesses daily.

Responsibilities will include:

• Design, build, and maintain scalable cloud and hybrid infrastructure using tools such as Terraform, Ansible, or CloudFormation.
• Design, build, and maintain robust CI/CD pipelines (e.g., Azure DevOps, GitHub) to ensure fast, secure, and reliable software deployments.
• Architect and manage containerized environments utilizing Docker and containerized cloud services (e.g., Amazon ECS, Amazon EKS, Azure AKS) to support microservices.
• Implement comprehensive logging, monitoring, and alerting systems (e.g., Dynatrace, Elastic, Grafana, AWS CloudWatch, Azure Monitor, ScienceLogic) to ensure high availability and proactive issue resolution.
• Develop, integrate, and maintain pipelines that automate security scanning and vulnerability management.
• Lead the automated provisioning, patching, and version upgrades of cloud databases and containerized applications to ensure high availability, security, and peak performance.
• Maintain application configuration, secrets, and certificates.
• Partner closely with software engineering, security, and product teams to foster a DevOps culture, providing technical leadership and mentoring junior engineers.
• Drive rapid prototyping, validation, and deployment of cutting-edge AI models, Model Context Protocol (MCP) servers and Proofs of Concept (POCs) to evaluate technical feasibility and accelerate business innovation.
• Perform special projects and initiatives as assigned.

Hours/Shift: Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings.

Work Location: Brooklyn, NY

To Apply: Open to City Employees Only Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. Please go to and search for Job ID# 789192 * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration.

Minimum Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Preferred Skills

The successful candidate should possess the following:

• 8+ years of experience in a DevOps, Site Reliability Engineering (SRE), or Systems Engineering role.
• Hands-on experience architecting, deploying, and supporting enterprise-level IaaS, PaaS, and SaaS solutions within AWS or Microsoft Azure (Google Cloud is a plus).
• Proven experience deploying and supporting containerized applications and microservices architectures in production environments using Azure ECS, Azure ACA and AWS AKS.
• Ability to manage and provision AWS RDS services and databases, including PostgreSQL, Oracle, and equivalent databases.
• Proficiency in at least one programming or scripting language (e.g., Python, Bash, PowerShell, Java, JavaScript).
• Familiarity with advanced AI frameworks, LLM orchestration tools (such as LangChain or LlamaIndex) and GitHub Copilot.
• Familiarity with implementing MCP servers and vector databases to accelerate intelligent application development.
• Experience building and managing automated CI/CD pipelines using modern tools such as Git, Azure DevOps, Terraform.
• Strong understanding of cloud networking and security components, including load balancers, CDNs, WAFs, API gateways, proxies, and fundamental API security concepts.
• Experience configuring and enabling comprehensive monitoring, logging, and alerting systems for cloud services to ensure high availability.
• Strong troubleshooting skills across complex networks, systems, and application stacks.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.