Lead Caregiver & Client Support Specialist - Griswold Home Care for Lakewood & Golden

Lead Caregiver & Client Support Specialist - Griswold Home Care for Lakewood & Golden 20-30+ Hours Per Week $22-$25/hour, depending on experience Are you an exceptional caregiver with experience supporting individuals living with Alzheimer's disease, dementia, Parkinson's disease, or other complex aging-related conditions? Griswold Home Care for Lakewood & Golden is seeking a compassionate, professional, and experienced Lead Caregiver to help us deliver exceptional care to seniors throughout Jefferson County. This is more than a caregiving position. As our Lead Caregiver & Client Support Specialist, you will serve as a trusted resource for clients, families, caregivers, and the office team. You will help mentor caregivers, support families, participate in client assessments, and play a key role in maintaining the high standard of care our clients deserve. What Makes This Role Unique

• Leadership opportunities within a growing company
• Direct collaboration with the agency owner
• Ability to mentor and support fellow caregivers
• Opportunity to participate in client assessments and quality visits
• Meaningful involvement in dementia care education and family support
• A chance to make a lasting impact on clients, families, and caregivers

Schedule & Coverage Support

• Provide direct client care as needed
• Assist with difficult-to-fill shifts within designated availability
• Support continuity of care during schedule changes and caregiver absences
• Help evaluate caregiver-client compatibility and recommend staffing adjustments

Client & Family Support

• Conduct client introductions and caregiver transitions
• Participate in client assessments and 90-day supervisory visits
• Assist with care plan development and updates
• Communicate changes in client condition to the office and family
• Provide family education and support regarding dementia care and aging-related challenges
• Build strong relationships with clients and families
• Help resolve concerns and ensure a positive client experience

Caregiver Support & Mentorship

• Serve as a resource for caregivers needing guidance and support
• Assist caregivers with dementia care strategies and challenging behaviors
• Coach caregivers on transfers, mobility assistance, personal care, and safety techniques
• Support new caregivers during onboarding and their first assignments
• Review care plans and client expectations with new staff
• Conduct caregiver check-ins and mentorship visits
• Help identify caregiver burnout and provide encouragement and support

Quality Assurance

• Conduct quality assurance visits with clients and caregivers
• Monitor client satisfaction and caregiver performance
• Ensure care plans are being followed appropriately
• Assist with incident follow-up and problem resolution

Dementia Care Leadership

• Serve as the agency's dementia care resource
• Provide dementia behavior coaching and caregiver training
• Develop strategies for wandering, agitation, sundowning, refusal of care, and safety concerns
• Support families navigating cognitive decline and changing care needs
• Assist with dementia-focused programs and initiatives

Community Outreach

• Attend networking and community events
• Represent Griswold professionally in the community
• Deliver marketing materials and thank-you gifts to referral partners
• Participate in educational presentations and outreach activities
• Assist with local marketing and referral development efforts

Schedule & Coverage Support

• Provide direct client care as needed
• Assist with difficult-to-fill shifts within designated availability
• Support continuity of care during schedule changes and caregiver absences
• Help evaluate caregiver-client compatibility and recommend staffing adjustments

Qualifications

• Experience caring for individuals with Alzheimer's disease, dementia, and related conditions
• Excellent communication and interpersonal skills
• Professional, dependable, and compassionate demeanor
• Strong problem-solving skills and ability to work independently
• Reliable transportation and willingness to travel throughout Jefferson County
• Previous leadership, training, mentoring, or supervisory experience preferred

If you are passionate about helping seniors age safely at home and want to be part of a team that values both exceptional care and exceptional caregivers, we would love to hear from you.