Crew Member

About Company:

Kalo Companies was founded out of a pure passion for people. Our goals, ambitions, and inspirations have come together to form a truly amazing company.

Since starting in 2009, we have worked to build a team that allows individuals to grow and expand their skills. We have continued to grow as a business and as a family, we truly believe in putting people first and giving to give back to our communities. Both of our brands are a reflection of our core values of serving others with delicious fresh ingredients with southern hospitality.

Team Kalo has grown its ownership of Jersey Mike's Subs restaurant franchises to 68 stores located across Florida, Georgia, and Alabama. Its goal is to reach 75 units by the end of 2024. In 2022 Kalo expanded to two brands welcoming Slim Chickens to the Kalo Companies portfolio. Opening the first location in Tallahassee on Monroe St. Slim Chickens has expanded and grown to include two locations in Tallahassee and five additional across the panhandle of Florida.


Team Kalo, which employs almost 1000 people, owns and operates each of its locations and through its management company, Kalo Restaurant Group, LLC (KRG), provides the management, operational and administrative support for all of its locations. Team Kalo is building on its past success and expanding its own footprint throughout the southeast.

About the Role:

As a Crew Member, you will play a vital role in delivering exceptional customer service and ensuring smooth daily operations within our establishment. Your primary focus will be to engage with customers in a friendly and professional manner, taking orders accurately and efficiently while maintaining a clean and organized work environment. You will collaborate closely with team members to prepare and serve food and beverages that meet our quality standards. This role requires adaptability and a positive attitude to handle busy periods and diverse customer needs effectively. Ultimately, your contribution will help create a welcoming atmosphere that encourages repeat business and supports the overall success of the location.

Minimum Qualifications:

• Ability to communicate clearly and effectively with customers and team members.
• Basic math skills to handle transactions and give correct change.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Ability to stand for extended periods and perform physical tasks such as lifting and cleaning.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in customer service or food service environments.
• Familiarity with point-of-sale systems and cash handling procedures.
• Strong interpersonal skills and a team-oriented mindset.
• Knowledge of food safety and sanitation standards.
• Bilingual abilities to assist a diverse customer base.

Responsibilities:

• Greet customers warmly and take their orders accurately using the point-of-sale system.
• Prepare and serve food and beverages according to company standards and health regulations.
• Maintain cleanliness and organization of the dining and work areas throughout the shift.
• Assist in stocking supplies and inventory management to ensure availability of necessary items.
• Work collaboratively with team members to meet service goals and resolve customer concerns promptly.

Skills:

Effective communication skills are essential for interacting with customers and team members to ensure orders are taken and fulfilled accurately. Attention to detail is used daily to maintain cleanliness and adhere to food safety standards, which helps uphold the establishment's reputation. Time management and multitasking skills enable you to handle busy periods efficiently while maintaining quality service. Teamwork is critical as you coordinate with colleagues to meet operational goals and provide a seamless customer experience. Additionally, problem-solving skills help you address customer concerns promptly and contribute to continuous improvement in service delivery.