Credit and Collections Specialist

Job Title: Credit Associate
Full Time / Non-Exempt
Location: Glen Burnie, MD
Reports To: Director of Credit


Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box.

Any questions? Please contact Meghan Allen in HR @ View phone number on click.appcast.io

R.E. Michel Company, LLC, a leading wholesale distributor of HVACR parts, equipment and supplies, with over 300 branch locations from coast to coast, has a career opportunity in the headquarter offices for full time Credit Associates to join our busy Credit Department.

General Summary: Under the direct supervision of the Regional Credit Manager, the Credit Associate supports the credit/ collection effort within an assigned geographic territory in order to cultivate good business relationships while adhering to firm guidelines regarding payment practices.


Essential Functions:

• Review accounts and determine the direction to take to collect outstanding passed due balances.

• Make collections calls and determine, within prescribed guidelines, payment plans consistent with maintaining a continuing sales relationship.

• Research and resolve account problems. Determine the facts, analyze them and follow up until the project is completed

• Provide support for new application processing and file updates, by conducting a credit investigation and making a recommendation for approval with the respective credit manager. Final approval is done by respective credit manager

• Physical attendance at work is an essential function of the Credit Association position. Job requires frequent interactions and face to face with co-workers.

• Provide additional support.

• Maintain knowledge and understanding of current laws, regulations, and legal issues as they pertain to credit, collection activities and other job duties.

• Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• Good communication and organization skills.

• A professional telephone manner.

• Ability to multi-task in a fast-paced work environment.

• PC skills; including Word, Excel and Internet.

Preferred Education and Qualifications:

• Three years of credit/collection, accounts receivable or related experience.

Work Environment:

• Office with cubicles equipped with computer terminal. Sit at desk and work with computer keyboard/ mouse, and phone 95% of the day.

• Moderate to heavy lifting when covering mailroom.

What is R.E Michel Company?
The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!

Why Work for Us?
We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.

R.E. Michel Company Benefit Package Includes:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Prescription Plans

• Wellness Discounts through Blue365

• Access to 24-Hour Nurse Advice Hotline

• Employee Assistance Program

• 401(k)

• Life and AD&D Insurance

• Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents

• Short- and Long-term disability

• Critical Illness/Accident Insurance/Hospital Indemnity Insurance

• Employee Discount

• Employee Uniform Program

• Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!

• Access to LifeMart- Discounts on Hotels, Apple Products and MORE!

• Career Advancement Opportunities & On-site training courses

• Weekly Pay- Every Friday

Pre-employment screenings are required.