Onsite Property Manager

Odevo and Capitol Companiesare leaders in property and community management, combining global expertise with local market knowledge to deliver exceptional service. Together, we manage a diverse portfolio of properties and communities, leveraging innovative technology, operational excellence, and a people-first approach to create thriving, well-managed environments. Odevo operates on a global scale, bringing innovative technology and transformative solutions to modernize and streamline property management processes. Capitol Companies offers unmatched expertise and personalized service in managing homeowner associations and commercial propertiesn the U.S. Virginia market. Capitol Companies manages a diverse portfolio of communities, delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources, local expertise, and a people-first approach, we are committed to creating thriving communities and fostering long-term success for our clients and residents alike. About the role The Onsite Property Manager provides visible, hands-on leadership and day-to-day oversight for an assigned high-rise community association and its building operations. This role serves as the primary liaison among the Association Board of Directors, residents, vendors, Capitol Property Management, and internal support teams, ensuring each property is operated professionally, efficiently, and in accordance with governing documents, contracts, applicable laws, and management agreements. This position is central to the safe, continuous operation of an occupied high-rise community. The Property Manager must balance financial stewardship, customer service, operational oversight, and board support while managing competing priorities. Strong communication, leadership, organization, decision-making, and relationship-management skills are essential. Key responsibilities Demonstrate a professional, responsive, service-oriented approach in all interactions with board members, residents, owners, vendors, coworkers, and the public. Serve as Capitol Property Management’s primary point of contact for the assigned onsite high-rise property and fulfill all contractual management obligations. Oversee high-rise life-safety systems—including fire alarm, sprinkler and standpipe systems, fire pumps, emergency generators, and smoke-control systems—ensuring inspections, testing, records, and certifications remain current. Lead annual fire drills, evacuation planning, emergency-preparedness training, and coordinated emergency response with building staff, vendors, and public-safety agencies as appropriate. Manage elevator service contracts, state certificates of operation, modernization projects, and written elevator-entrapment response procedures. Direct 24/7 onsite operations across multiple shifts, including front desk, security, valet, and engineering teams; maintain written post orders and consistent after-hours service standards. Administer move-in, move-out, and unit-renovation processes, including freight-elevator scheduling, loading-dock access, common-area protection, and enforcement of approved work- hour and noise requirements. Oversee central mechanical plant and amenity operations, including chillers and cooling towers, booster pumps, trash chutes, garage ventilation, and permitted pool and fitness facilities. Lead major capital projects in an occupied building, including bid analysis, funding recommendations, phased scheduling, resident communication, and project oversight. Partner with the Association Board of Directors and, when applicable, the developer to manage community operations, identify issues, and facilitate practical solutions. Prepare annual operating budgets and monitor financial performance throughout the year. Review and distribute monthly financial statements; analyze budget variances, cash position, receivables, and collection strategies; and provide clear recommendations to the Board. Prepare management reports, board packets, action plans, bid analyses, presentations, and other professional correspondence as needed. Plan, prepare for, and facilitate board and committee meetings as assigned, including conducting meetings in accordance with Robert’s Rules of Order when required. Maintain complete, accurate, and well-organized property files, records, correspondence, and documentation in accordance with company procedures and retention requirements. Supervise on-site staff; set expectations, coach performance, promote teamwork, and support compliance with workplace and safety standards. Develop scopes of work, evaluate vendor performance and service needs, negotiate contracts, and monitor contract compliance. Ensure vendors maintain required insurance certificates, licenses, and other documentation, including naming the Association and Capitol Property Management as required by contract or policy. Maintain current knowledge of applicable statutes, regulations, governing documents, policies, and procedures for each assigned community. Coordinate resident move-ins and orientations as applicable; explain available services, policies, and community rules. Respond to telephone calls, emails, and written correspondence accurately, professionally, and within established response-time expectations. Process and track violations, work orders, architectural review applications, lease applications, and sale applications in accordance with association requirements. Monitor aging reports and coordinate timely collection activity and legal escalation, consistent with Board direction and applicable law. Maintain awareness of operating and reserve cash balances and support cash-flow planning for capital improvements and major projects. Maintain equipment maintenance logs, inventories, and preventive-maintenance documentation as applicable. Maintain current association communications, which may include newsletters, websites, menu boards, or other resident-facing materials. Attend required company, client, training, and manager meetings. Perform other related duties as assigned. Who you are We are seeking a high-caliber, results-driven property management professional with exceptional communication skills, strong business acumen, and a clear customer and client focus. The ideal candidate is a confident decision-maker who can manage financial performance, lead and develop staff, and consistently deliver operational results. Highly organized and effective at managing priorities, this individual brings strong leadership, sound judgment, and a commitment to providing an exceptional experience for residents, clients, and team members. Experience High school diploma or equivalent required; college degree preferred. At least five years of progressively responsible community association or property-management experience, including onsite high-rise operations, staff leadership, service contracts, and vendor management. Demonstrated experience overseeing high-rise building systems, life-safety compliance, emergency response, elevator operations, and capital projects in an occupied community. Current Florida Community Association Manager (CAM) license, where required for the assigned portfolio. Valid Florida driver’s license. Strong working knowledge of customer-service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, governing documents, and similar materials. Proficiency with Microsoft Office applications and property-management systems. Ability to respond appropriately and promptly to emergency situations. Bilingual English/Spanish skills may be required for certain locations.

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