Program Coordinator I

An Official website of the Commonwealth of Massachusetts Job Description - Program Coordinator I (260006KP) Job Description Description Agency Overview The Department of Revenue’s core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Vision Statement Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent. Position Summary The Digital Communications Program Coordinator creates graphic designs, photos, videos, and multimedia production work in support of the Department's communications and public outreach activities. Working under the guidance of the Communications and Digital Services team producing visual content for websites, social media, publications, presentations, emails, and internal communications. This is a hands-on production position intended for individuals interested in developing skills in graphic design, photography, videography, accessibility, and digital communications. The Department provides on-the-job training and professional development opportunities. Primary Responsibilities Design social media graphics, flyers, brochures, reports, presentations, web graphics, email graphics, and other communications materials. Update existing templates and promotional materials. Photograph department meetings, events, ceremonies, outreach activities, and employee recognition events. Record and edit short videos for social media, websites, presentations, and internal communications Assist in creating visual content for department websites, intranet pages, and social media. Participate in training related to accessibility and digital communications. Organize and maintain digital libraries of photographs, videos, graphics, and templates. Assist with maintaining photography, video, and lighting equipment. Coordinates and monitors assigned program activities to ensure effective operations and compliance with established standards. Review and analyze data concerning social media to determine progress and effectiveness, to make recommendations for changes Updates external and internal website content as needed. An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks. Qualifications First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.* II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. An Equal Opportunity / Affine affirmative action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't match 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Primary Location United States-Massachusetts-Chelsea-200 Arlington Street Job Administrative Services Agency Department of Revenue Schedule Full-time Shift Day Job Posting Oct 5, 2026, 4:26:00 PM Number of Openings 1 Salary 66,890.20 - 96,266.04 Yearly If you have Diversity, Aff…? Bargaining Unit : 06-NAGE - Professional Admin. Confidential : No Potentially Eligible for a Hybrid Work Schedule : Yes #J-18808-Ljbffr