Banquets - Server
Ojai Valley Inn
Banquets Server
The Banquets Server works as a team member to execute exceptional group functions and events. Provides the highest standards of luxury service to guests. Properly maintains function space and equipment. Assists with set-up and break down of events. Expedites guest needs in a calm and unobtrusive manner. Exhibits a passion for food and beverage and possesses a strong knowledge of our culinary selections. Interacts with guests and communicates intelligently about OVI hotel, features, history and local attractions. Must have a passion for excellence and take initiative in ensuring luxury standards of service are consistently applied.
Skills And Qualifications:
Essential:
- Minimum of two (2) years serving experience in restaurant or banquet setting.
- Fluency in the English language.
- Valid CA Food Handlers Card
- Professional appearance and demeanor.
- Thorough knowledge of food, wines and spirits.
- Excellent presentation and communication skills.
- Exhibits a warm and sincere approach to guest service.
- Enjoy working in a fast paced environment.
- Ability to provide service efficiently while conveying a warm and friendly demeanor.
- High energy, flexible and adaptable.
- Ability to "read" the guest and anticipate guest needs.
- Ability to remember orders with accuracy.
- Ability to memorize menu items and wine list.
- Ability to work under pressure and in a team environment.
- Ability to exercise patience and diplomacy.
- Ability to multi-task.
- Take initiative.
- Ability to work without constant, direct supervision.
Desirable:
- Fluency in a foreign language, preferably Spanish.
- Experience in the hospitality industry in banquets or other food and beverage positions.
- TIPs certification.
- Previous guest relations training.
Essential Job Functions :
- Complete opening and closing side work and set all tables according to standard.
- Serve and clear food and beverage items in a friendly yet unobtrusive and professional manner.
- Monitor guest needs throughout the meal to include: re-filling drinks, bussing plates and any other service provided to meet/exceed guests' expectations.
- De-crumb and buss tables at conclusion of each course
- Reset tables with linen, china, glass and silver
- Attempt to take ownership in resolving guest issues with service/food whenever possible and report issues to Captain/Manager
- Recognize potential intoxicated, disruptive or undesirable guests and report to supervisor
- Maintain cleanliness and organization of all work areas and guest areas
Vacancy posted 2 days ago
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