Fitness Center Guest Services Associate

Job Description

Job Description

Benefits:

• Gym Membership
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Competitive salary
• Dental insurance
• Employee discounts

Corporate Health Unlimited helps organizations get healthy and stay healthy. We know what it takes to create healthy environments because we've been doing it for more than 46 years. From fitness center design, consulting and management to creating custom regional, national and international wellness programs, our goal is to help organizations achieve theirs.
Guest Services Associate- member services and health club operations
Location and schedule: Downtown ATL, Primary schedule 11:00am-7:00pm
Typical duties and responsibilities:

• Responsible for maintaining a warm and hospitable atmosphere for all members and guests. Acknowledges members and guests promptly; makes sure that they sign in /check in at the front desk, according to specific procedures required by individual health club.  Directs them to the appropriate persons when necessary.  Makes the guest or member feel comfortable while in the fitness center.  Communicates with members on a first name basis. 
• Receives incoming phone calls and directs them to the appropriate persons. Takes accurate messages and delivers them to the appropriate persons as soon as possible.  Provides members and guests with daily workout sheets.  Organizes and files paperwork and enters data into computer in order to maintain accurate and up-to-date records. 
• Distributes locker keys, towels, washcloths, workout attire, etc. to the members. Also sells health bar and pro shop items to members, maintaining accurate records of such sales.
• Makes appointments for fitness consultations, personal training, etc.
• Maintains cleanliness of front desk and lounge area. Also assists in maintaining cleanliness and orderliness of all club equipment and facilities.
• Refills amenities in locker rooms and common areas.
• Responsible for laundering of towels, workout wear in mesh bags, etc.
• Communicates effectively with all levels of club staff in order to ensure a quality level of customer service to the members.
• Performs accurate cash management and/or cashier closing duties
• Performs various other duties and assignments as necessary or required.

Qualifications:
Must be at least 18 years of age.  Requires an outgoing personality with the ability to learn names and communicate effectively and constantly with a variety of people. Requires good interpersonal and written communications skills.  Requires basic word processing and spreadsheet skills.  Requires a sincere interest in fitness and health and a desire to maintain or improve one’s own level of fitness. All candidates must be able to complete both a drug and background screening.
Education/Experience:

• Current CPR/AED/First Aid/BBP certifications
• Personal Training and/or Group Fitness certification required ONLY IF wanting to partake in offering those services

Corporate Health Unlimited, a division of Corporate Sports Unlimited, is an equal employment opportunity employer.