Lifestyle Ambassador

Employment Type: Full-Time / Permanent / Onsite What You'll Do First point of contact for guests and prospects that visit or reach out to the Sales/Welcome Center via phone or in-person and provide information about the community amenities, neighborhoods, and homebuilders Must have the ability to clearly communicate while exhibiting an energetic, outgoing and positive attitude to promote the community as a great place to live and play Maintains a professional appearance with business casual attire Gathers information from prospects to identify needs and provide information and guidance that assists the prospect in the decision to make the community their home Supports clerical aspects of the Sales/Welcome Center as required and records prospect information in the CRM database for internal and external reporting needs CRM management and maintenance as needed – able to pull and develop relevant reports Ensures inventory levels of cafe supplies and all printed materials are maintained including maps and community information used to communicate with guests and prospects Maintains displays and materials located in the Sales/Welcome Center to ensure accurate and up to date information Establishes strong relationships with all homebuilder sales representatives to facilitate an exchange of information What You Bring High School diploma or equivalent required Previous sales experience or some advanced schooling or training is preferred Business-minded professional who will embrace training and apply newly gained knowledge to daily activities Previous CRM experience (Dynamics) is preferred Previous customer service or marketing experience; excellent verbal presentation skills mandatory Ability to work productively with little direction or supervision Ability to maintain an upbeat and personable attitude Exceptional interpersonal and customer relation skills; strong verbal/written communication skills Accurate database entry and proficiency with Microsoft Office programs including Word, Excel and PowerPoint *Must be able to work a flexible schedule including the ability to work early evenings, weekends, and holidays according to sales center hours Associate’s and/or Bachelor’s degree preferred Previous sales experience or some advanced schooling or training is preferred Previous CRM experience (Oracle or Sales Cloud) is preferred Benefits 3 weeks of company paid vacation + 1 week of sick time Health, Dental and Vision Insurance Life Insurance and Short/Long Term Disability Flex Spending, 401K with Company Matching and Tuition Reimbursement Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program EEO Statement Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons. Qualified applicants will be contacted directly by the Talent Acquisition team. #J-18808-Ljbffr Mattamy Homes