BDC Lead: Customer Experience & Service Growth
The CAR Group (Norm Reeves Dealerships)
Norm Reeves Auto Group is seeking a Service Coordinator Supervisor to manage the BDC team and ensure top-tier customer experiences at our Cerritos location. Responsibilities include monitoring call queues, coaching coordinators, and ensuring adherence to policies while scheduling service appointments. The role requires a high school diploma, strong communication skills, and experience in a fast-paced environment. Evening and weekend availability is expected, with full-time hours and on-site work. #J-18808-Ljbffr The CAR Group (Norm Reeves Dealerships)
Vacancy posted 3 days ago
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