Good Will Ambassador

Job Description

Job Description

Description:

Provide a warm and genuine greeting to each guest upon entry and exit of the building while properly checking incoming guests proof of identification. Being alert and aware at all times to ensure safety to all guests and employees on-premises. Work with management to maintain occupancy standards and crowd control while exuding a friendly and professional demeanor.

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Assist with clearing, cleaning, and resetting tables, and maintaining a safe and clean floor space
• Comply with all safety and sanitation guidelines
• Be proficient in the use of headset radios
• Have extensive knowledge of valid identification from multiple states and federal government
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times
• Assist management with guest removal from premises when applicable
• Be able to recognize, alert management to, and diffuse potential hostile situations
• Assist in proper table and floor maintenance