Senior Analyst

Senior Business Analyst

The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.

Essential Functions:

• Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements.
• Collaborates in the creation of project plans to define, organize, and schedule requirements management and development activities.
• Facilitates requirements analysis and verification sessions.
• Participates in the tracking and management of open issues and assists in planning for resolution.
• Participates in development sessions and design reviews in order to ensure design meets user requirements.
• Responsible for the overall success of user acceptance testing, including documentation, verification and release.
• Implements practices and procedures for end user test plans.
• Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution.
• Leads in creating formal communication to be delivered to relevant stakeholders.
• Provides guidance and training to application end users.
• Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes.
• Collaborate with appropriate stakeholders to monitor, report and resolve issues.
• Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
• Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs.
• Responsible for the written documentation of requirements in accordance with established standards, in a clear and well-organized manner.
• Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
• Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables.
• Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.
• Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally.

Requirements:

• 5-8 Years Experience
• Strong demonstrated analytical skills applied to business software solutions maintenance and/or development.
• Knowledge of the software development standards and practices.
• Demonstrated ability to find efficiencies and improve processes.
• Proven ability to determine systemic process faults and improve overall process performance across organizations.
• Understanding of claims adjudication, particularly in a health care environment.
• Understanding of health industry diagnosis, procedure and revenue codes and their application.
• Strong business analytical skills.
• Strong process analysis skills.
• Strong process documentation skills.
• Excellent communication/writing skills.
• Excellent interpersonal skills.
• Attentive to detail, highly organized, and able to multi-task.
• Ability to work independently and meet deadlines.
• Must Have:
• Experience with claims adjudication in the Federal Employee Program Health Benefit Plan.
• Experience in a software application development environment in an analytical role.
• Bachelors (Health administration; business administration; software engineering or related degree required).
• SQL a plus but not required.