PATIENT SERVICES MANAGER

Patient Services Manager | Gainesville, FL Morrison HealthcareBring your hospitality experience to work that makes a difference.Great service can turn someone's day around—especially during a hospital stay. We're looking for a Patient Services Manager with strong customer service skills and a passion for leading teams to deliver a welcoming, personalized dining experience.If your background is in restaurants, hotels, resorts, or hospitality management, this is an opportunity to bring your service mindset to healthcare while growing your career with Morrison Healthcare. Acute care experience is preferred; hospitality leadership experience is welcome.What You'll Do:Lead daily patient dining services, ensuring meals are delivered accurately, efficiently, and with careHire, train, coach, and develop a team that takes pride in outstanding serviceConnect with patients, listen to feedback, and resolve concerns with empathy and follow-throughPartner with nursing, clinical, and culinary teams to meet patient needs, food preferences, and prescribed dietary requirementsDrive patient satisfaction through consistent service, attention to detail, and team accountabilityMaintain food safety, regulatory compliance, patient privacy, and quality standardsParticipate in patient satisfaction initiatives and continuous improvement programsWhat You Bring:A strong hospitality and customer service background, with the ability to lead by exampleExperience coaching teams, handling service concerns, and managing a busy operationAn associate degree with one year of experience in foodservice or a related field, or a bachelor's degree in Food Service Technology/Management or a related fieldAt least one year of foodservice management experience preferred; acute care experience is a plusStrong communication, organization, and problem-solving skillsComfort using Microsoft Office and learning electronic medical record and diet office systemsCertified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credentials preferred; ServSafe® certification desirableBuild your career while helping your team make every patient interaction count.Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.