Call Center Agent

Job Description

Job Description

This is an onsite position in Boise, Idaho

Do you enjoy a competitive environment with opportunities to make it to the top ? We’re looking for driven and aspiring performers, like you !

DaBella is a home improvement company with over 60 branches in 28 states. 

We lead, We care, We grow.

We have a highly collaborative environment that is goal and sales-oriented with many growth opportunities! This is an in-person call center sales position. 

The Ideal candidate is determined , strategic , and triumphant . Candidates willing to learn and be coached into new experiences and comfortable with changing environments will succeed.

Schedule and Compensation:  

• Mon-Fri (6:30am-2:00pm) $20 an hour with an uncapped bonus!

• Mon-Fri (2:30pm-10pm) $21 an hour with an uncapped bonus!

Benefits: 

• Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance

• 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select  

• Paid professional development, leadership training, and relocation opportunities nationwide  

• 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

Role:

• No Cold calling

• Outbound calls to homeowners from leads who are interested in our products

• Scheduling appointments with interested homeowners

• Team environment

• Leadership opportunities

• Participating with homeowners and assessing their needs

Qualifications: 

• High school diploma or GED (minimum)

• At least 1 month of telemarketing experience

• Consistently meeting telemarketing pacing goals at the time of application and having achieved the monthly goal in the month prior to application.

• Excellent verbal communication and phone etiquette skills.

• Ability to follow scripts precisely and accept coaching/direction.

• Proven ability to meet production standards and remain results driven.

• Strong articulation, clear speaking voice, and persuasive communication style

• Strong articulation, clear speaking voice, and persuasive communication style

• Motivation to earn performance-based bonuses

DaBella Offers:

• Paid Training and growth

• Competitive Hourly 

• Team environment 

• Uncapped bonus income

Apply TODAY If you have experience in sales, home improvement, call center, or leadership!#83713CC
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