Account Technical Leader

Introduction

An Account Technical Leader at IBM is a career where you are a trusted advisor with deep technical expertise, working with clients—directly or through our seller partners—to craft best-of-breed solutions to their most complex technology challenges. With a consultative approach, you uncover clients’ most pressing technological pain points and lead them to solutions mapped to IBM’s people, products, and services. Being a natural leader, strategic systems thinker, and business influencer, you orchestrate resources within IBM and /or our Partners to bring those solutions to life.

Excellent onboarding and an industry-leading learning culture will prepare you for a positive impact and success, while ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. As part of a team, you are surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that compels our clients to invest in IBM’s products and services. The Account Technical Leader (ATL) is the technical leader for the significant account(s) that oversee IBM’s hybrid cloud, artificial intelligence, data, and transactional processing agendas at the client.

Your role and responsibilities

As an Account Technical Leader for IBM's Technology Portfolio, you will lead IBM's technical strategy and associated tactical engagements with clients, acting as a trusted IT architecture advisor on the entire IBM Technology Portfolio. You will work closely with the client, Technology Sales Leader, and Brand Sales to define, document, and execute an IBM Client Technical Strategy (CTS) that is based on the client's business and technical challenges, strategies, and priorities. Your primary responsibilities will include:

• Lead Technical Strategy Development: Develop and execute a comprehensive technical strategy for clients, incorporating IBM's Technology Portfolio, including Software and Infrastructure products.

• Collaborate with Clients and Stakeholders: Work closely with clients, Technology Sales Leader, and Brand Sales to understand business and technical challenges, strategies, and priorities, and develop a tailored IBM Client Technical Strategy (CTS).

• Provide Trusted Advisory Services: Act as a trusted IT architecture advisor, providing expert guidance on IBM's Technology Portfolio, including Data Platform, Automation Platform, Transaction Processing Platform, Hybrid Cloud Platform, Power, Storage, Cloud, TLS, and zHW.

• Execute Tactical Engagements: Lead and execute tactical engagements with clients, ensuring successful delivery of IBM's technical solutions and services.

• Document and Refine CTS: Document and refine the IBM Client Technical Strategy (CTS) based on client feedback, business outcomes, and technical advancements.

Required technical and professional expertise

• Technology Portfolio Expertise: Experience with IBM's Technology Portfolio, including Software and Infrastructure products, such as Data Platform, Automation Platform, Transaction Processing Platform, Hybrid Cloud Platform, Power, Storage, Cloud, TLS, and zHW.

• Technical Advocacy: Experience in advocating for technology solutions, showcasing capabilities, and driving adoption of innovative technologies.

• IT Architecture Advisory: Experience in providing trusted IT architecture advisory services to clients, incorporating expert guidance on IBM's Technology Portfolio.

• Technical Strategy Development: Experience in developing and executing comprehensive technical strategies for clients, aligning with their business and technical challenges, strategies, and priorities.

• Client Engagement Leadership: Experience in leading and executing tactical engagements with clients, ensuring successful delivery of technical solutions and services. Including defining client use cases, co-creation, and architecture definition.

• Cross-Functional Collaboration: Experience designing, architecting, and implementing solutions, as well as leading architectural direction and cross-brand selling.

Preferred technical and professional experience

• Technology Portfolio Familiarity: Experience with IBM's Technology Portfolio, including Software and Infrastructure products, is beneficial for this role. Knowledge of IBM's four Software Platforms, including Data Platform, Automation Platform, Transaction Processing Platform, and Hybrid Cloud Platform, is a plus. Familiarity with IBM's Infrastructure product portfolios, including Power, Storage, Cloud, TLS, and zHW, is also desirable.

• Technical Roadmap Development: Experience in developing and sharing technology roadmaps with clients, highlighting innovation and future direction to drive strategic alignment.

• IT Architecture Advisory Skills: Experience providing trusted IT architecture advisory services to clients, incorporating expert guidance on IBM's Technology Portfolio, is advantageous for this position.

• Technical Strategy Development: Experience developing and executing comprehensive technical strategies for clients, aligning with their business and technical challenges, strategies, and priorities, is valuable for this role.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.