Enterprise Network Infrastructure Engineer

Enterprise Information Technology Engineer

The City of San José is creating a civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on…

This is an exciting opportunity under the Infrastructure and Operations division in the Information Technology Department (ITD). The Infrastructure and Operations division designs and engineers solutions that address and meet the City's strategies built around Smart City initiatives, such as Digital Inclusion and Digital Equity, Public Wi-Fi expansion for Economic development, Endpoint Modernization and virtualization, Multi-cloud frameworks, and digital analytics to support Data driven decisions. The infrastructure division includes citywide wired and wireless network infrastructure, core server infrastructure, Hyperconverged infrastructure, modern endpoint services, public and private cloud infrastructure, and Unified Communications as a Service (UCaaS). The city seeks motivated engineering-level candidates who are energized by opportunities to maximize their potential by learning new technologies, designing and implementing solutions, and fulfilling smart city initiatives.

The Enterprise Information Technology Engineer (Enterprise Information Technology Engineer I/II) position is currently on a hybrid telework schedule – working remote and onsite is subject to change.

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Ability to understand complexities of enterprise infrastructure and how to leverage technologies for citywide benefits.
• Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting and administering current technologies such as:
• Layer 2 switching (VLAN) e.g. Spanning Tree;
• Advanced layer 3 routing e.g. Open Shortest Path First (OSPF) and/or Border Gateway Protocol (BGP);
• Network design and optimization;
• Enterprise Wi-Fi and wireless broadband;
• Quality of Service (QOS);
• Application load-balancing;
• Network security controls e.g. Extensible Authentication Protocol (EAP) and/or Remote Authentication Dial-In User Service (RADIUS);
• Software-Defined Networking (SDN) configuration and management; and/or,
• VMWare networking; NSX-T or NSX-V.

Minimum Qualifications:

• Education:
• EITE I: A Bachelor's Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field.
• EITE II: A Bachelor's Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field.
• Experience:
• EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime.
• EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime.
• Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement
• License or Certificates:
• EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City.
• EITE II: Possession and maintenance of a current (non-expired) industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City.
• Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Dept. of Labor.
• COVID-19 Vaccination: Per the City's COVID-19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022 to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be "up-to-date" with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that employees are required to be vaccinated with the entire recommended initial series of a COVID-19 vaccine (two doses of the Pfizer, Moderna or Novavax COVID-19 vaccine or a single dose of the Johnson & Johnson COVID-19 vaccine).