Drain Service Technician

Drain Service Technician | $28.00- $35.00 per hour, depending on experience Work Schedule 7:00am to 4:00pm | Monday through Friday | occasional overtime Location Danvers, MA Townsend Energy Founded in 1931, we are a family-owned and operated company proudly serving our community's residential and light commercial heating, cooling, and energy needs. For generations, customers have trusted us to deliver dependable service, quality workmanship, and lasting comfort solutions. We are deeply committed to providing exceptional customer service, and our customers remain at the center of everything we do. We also believe in investing in our employees by creating opportunities for long-term career growth and versatility. Through cross-training in multiple trades, ongoing education, and licensing programs, we help our team members expand their skills, advance their careers, and build a strong future within our company. What We Provide Take-home company vehicle and gas card provided Company-provided uniforms, phone, and tablet for daily work use Cross-training opportunities available in gas, oil, propane, and HVAC systems Ongoing education and licensing programs to support professional growth A company culture focused on building long-term careers - not just jobs Year-round manufacturer and equipment training for brands including Bosch, Ecobee, Fujitsu, Buderus, and Carrier Benefits Medical Insurance with company contribution for individuals and family; FSA and HSA options Vision and Dental Insurance Basic Life and AD&D Insurance Long-Term Disability 401(K) with company match 80 hours of vacation; accrued 40 hours of sick leave 9 Paid Holidays, including floating holidays Other supplemental insurance options available Profit sharing plan Employee Assistance Program What You Will Be Doing Performed residential drain cleaning services using snakes, and augers Replace toilets, sinks and other fixtures as needed Diagnosed drain issues, consult with customers on repairs / replacements needed and conduct the work Recommended repairs, replacements, and preventative maintenance solutions to customers Maintained tool and equipment, and service vehicles to ensure safe and efficient operation Followed company safety procedures and industry standards on all service calls Completed accurate job reports, invoices, and service documentation using ServiceTitan What We Are Looking For 2 + years of experience in drain cleaning / plumbing Able to use and operate drain cleaning equipment Able to lift 50+ lbs. Basic knowledge of plumbing systems Comfortable working in confined spaces as needed Strong communication and customer service skills Willing to work in all weather conditions In trade school for plumbing or interested in schooling for plumbing MA plumbing apprentice license - desired, but not required Valid driver's license and insurable driving record Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment. plumber, installer, hvac, journeyman, journeyman plumber, residential service, residential, commercial, install, installation #J-18808-Ljbffr Townsend