Service Supervisor
$63k - $75kHiEmployment
Job Description
Job Description
*** Must Interview In-Person - No Relocation Assistance ***
Summary:
This position serves as client point of contact for heavy equipment sales and rentals.
Job Duties:
- Receive and respond to client service requests
- Utilize technical knowledge to understand client needs and resolution
- Educate and respond to questions regarding products, parts, service and warranty options
- Review repair history to identify options
- Direct service requests to proper department
- Collaborate with clients on timely preventative maintenance
- Manage client experience with follow-up communication
- Monitor and respond to call, text, email in a timely manner
- Adhere to safety protocols
Qualifications:
- HS Diploma/GED (College preferred)
- Minimum 3 years in service advisor, client support or related field
- Computer skills
- Previous experience with heavy equipment dealer/service
Job Location: Lihue
Starting Pay: $63,000 - $75,000 per year (based on experience)
HiEmployment is a locally owned and operated staffing agency located on all major islands, with opportunities in Administration, Customer Service, Warehousing, Landscaping, Driving, Hospitality and more!
Our friendly and experienced staff are ready to help with your career search - Let's get to work!
Check out more jobs at hi-employment.com
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Vacancy posted 26 days ago
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