Front Desk Patient Coordinator

Job Description

Job Description

Pay: $21.00 - $24.00 per hour. Based on experience that directly translates to this job and its duties.

Job description:

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN MEDICAL AESTHETICS, DERMATOLOGY FRONT DESK OR MEDICAL OFFICE FRONT DESK. YOUR APPLICATION WILL BE DELETED

Important Requirement

• Minimum of 1 year of front desk experience in a medical aesthetics clinic, dermatology clinic or medical clinic. No exceptions.
• Applications that do not meet the minimum customer service experience requirement in the preferred fields will not be considered.

Responsibilities:

• Perform opening and closing duties for the clinic
• Schedule appointments and manage client communications via phone, email, and text
• Greet clients and provide a professional, welcoming first impression
• Assist with client check-in, check-out, and intake forms
• Maintain cleanliness and organization of the clinic throughout the day
• Follow up with new client inquiries and existing patients
• Assist with basic social media content creation when needed (good video skills a must)
• Support providers and staff with administrative tasks
• Help maintain a smooth daily workflow for the clinic

Qualifications:

Candidates should be comfortable providing concierge-level service to aesthetic patients and maintaining a polished, professional environment.

As the first point of contact for our clinic, the Front Desk Coordinator plays a key role in the patient experience.

Must have knowledge of medical aesthetics procedures and ehat they are

The ideal candidate will demonstrate:

• Knowledge of medical aesthetics procedures.
• Professionalism: Always punctual, polished, and reliable.
• Customer Service Excellence: Friendly, attentive, and committed to providing a high level of service.
• Self-Motivation: Able to take initiative, problem solve, and stay productive without constant direction.
• Strong Communication Skills: Clear, professional communication both verbally and in writing.
• Organization & Multitasking: Comfortable managing multiple responsibilities in a fast-paced environment.
• Sales Awareness: Ability to educate clients on services and help support treatment bookings.
• Attention to Detail: Strong accuracy with scheduling, records, and client communication.
• Technical Skills: Comfortable using Mac computers, booking systems, and basic social media platforms.
• Understand scope of practice: Refrain from giving medical advice or treatment recommendations, as only providers can do this.

Additional Requirements

• Must be available to work Tuesday and Thursdays. Saturdays (8:30 am- 2:00 pm) if needed.
• Must maintain a professional appearance (scrubs required, neat grooming, no long nails )
• Must be reliable and punctual
• Candidates with an associate or bachelor’s degree are preferred.

Schedule:

This is a part time roll. 16-24 hours per week.

We are hiring for somone to work Tue/Thur 0930-0430 and occasional Satirdays.

Benefits:

• Employee discounts on products and treatments
• Quarterly treatments
• Supportive and professional team environment
• Opportunity to grow within the practice

Plus incentives:

• commission on retail
• commission on packages sold
• monthly bonus for hitting revenue targets

How to Apply

Please submit your resume along with a brief paragraph explaining why you would be a good fit for this role and describing your previous customer service experience and a photo of you.

To confirm you have carefully read the job description, please include the phrase “excellent service matters” in your application.

Applications that do not include this phrase or do not meet the minimum requirement of 1 year of medicalt-desk experience aesthetics fron will not be considered.

Work Location: In person

We are a boutique medical spa in Glendale dedicated to providing high-quality aesthetic treatments and a luxury level patient experience. Our practice focuses on professionalism, attention to detail, and exceptional service.

We are looking for a highly motivated, dependable Front Desk Patient Coordinator who takes initiative, uses good judgment, and understands how to deliver an outstanding client experience in a fast-paced environment.

This role is ideal for someone who enjoys working with people, stays organized under pressure, and can manage responsibilities without constant supervision.

Company Description

We are a boutique medical spa in Glendale dedicated to providing high-quality aesthetic treatments and a luxury level patient experience. Our practice focuses on professionalism, attention to detail, and exceptional service.\r\n\r\nWe are looking for a highly motivated, dependable Front Desk Patient Coordinator who takes initiative, uses good judgment, and understands how to deliver an outstanding client experience in a fast-paced environment.\r\n\r\nThis role is ideal for someone who enjoys working with people, stays organized under pressure, and can manage responsibilities without constant supervision.