Voice of the Customer Coordinator: Drive CX & Growth
Fictiv
MISUMI Americas is seeking a VOC Coordinator to translate customer feedback into actionable insights across Customer Experience, Product, Logistics, and Engineering. You will own the end‑to‑end lifecycle of survey feedback, drive root cause analysis, and communicate findings to stakeholders to reduce friction and improve loyalty. The role emphasizes data analysis (NPS, CSAT, open‑text) and regular VOC reporting, with a focus on closing the feedback loop with customers and driving program #J-18808-Ljbffr Fictiv
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Voice of the Customer Coordinator: Drive CX & Growth in Schaumburg, IL vacancy
- ...Plumbing in Arlington Heights, IL, we seek a Call Center Sales Manager to lead a high-performance team focused on conversion, customer experience, and growth. You’ll coach CSRs, optimize dispatch, and manage AI-driven interactions to earn trust and bookings. The role...Suggested
- MISUMI Americas is seeking a VOC Coordinator to translate customer feedback into actionable insights and drive continuous improvement across product, service, and operations. You will own the end-to-end lifecycle of survey feedback—from intake to root-cause investigation...Suggested
- ...seeking a Lead Generation Specialist in Schaumburg, IL. You will engage with prospective customers via phone, email, and digital channels, qualify leads, and set meetings to drive growth with Account Managers and Sales Executives. Ideal candidates bring 1-3 years in...Suggested
$196.88k - $262.5k
...particularly within the transportation industry. Responsibilities include prospecting leads, developing client proposals, and maintaining customer relationships. A strong marketing background and excellent communication skills are essential. The position offers a base salary...Suggested- ...professionals, establish sales, and manage total territory accounts. The role requires building strong relationships, driving demand, and coordinating field teams to address account needs. The position requires strong communication, deep knowledge of oncology and rare...Suggested
- ...Schaumburg is seeking a Store Manager to lead the team and elevate the customer experience. Responsibilities include managing sales performance... ..., relevant experience in retail management, and the ability to drive results through strategic planning. Join this inclusive company...
- The Container Store is seeking a Store Manager in Schaumburg, IL to lead daily store execution, drive revenue, and deliver an exceptional customer experience. You will coach teams, manage payroll, analyze performance, and ensure brand-aligned presentation. This full-time...Full time
- ...with a community-focused approach. You will drive sales, manage merchandise, and oversee... ...Staples values and delivering excellent customer experiences. The role emphasizes coaching... ...selling environment to achieve profitable growth and strong store performance. #J-18808-Ljbffr...
- MedSpeed is seeking a Growth Prospecting Specialist to drive top-of-funnel pipeline growth through personalized outreach, research-driven prospecting, and strategic engagement with healthcare organizations nationwide. You will qualify opportunities, schedule meetings,...
- The Vomela Companies in Elk Grove Village, IL seeks a VP of Customer Experience & Support to lead a world-class customer service... ...organization. You will define long-term strategy, enable sales growth, and drive high-quality, scalable service across the customer journey....
$129.8k - $181.8k
...and messaging needed to retain key customers, proactively manage risk, and win complex... ...engagement trends. Partner with Voice-of-Customer, Product, and... ...innovation by upholding these values, driving our collective success and growth. Integrity - Always act with integrity...Full timeWork experience placementSummer holidayWork at officeMonday to FridayFlexible hours- ...Description: The Client Account Executive - Growth is responsible for generating additional... ...client expectations. Maintain customer relationship management (CRM) database.... ...perspectives, talents, and approaches to drive innovation in the software and services...Full timeWork experience placementLocal areaWorldwide
Paylocity
Schaumburg, IL2 days ago - ...technology distributor, seeks a Field Sales Executive to drive revenue and margin in assigned accounts. You will develop strategic relationships, identify customer needs, and align Avnet's solutions to deliver growth and profitability. You will lead account planning,...
- ...takes initiative, follows through with urgency, and is motivated by helping clients succeed while contributing to HCCI's continued growth. What You'll Do You'll serve as the trusted relationship manager for an assigned portfolio of clients while actively identifying opportunities...Work at office
- NFI is seeking a Regional Vice President of Transportation Operations who will report to the SVP of Transportation and drive growth and profitability of the Dedicated Transportation Division. This role blends strategic leadership with operational execution across the region...
- Nidec Motor Corporation is seeking a Low Voltage Drive Product Manager to own global lifecycle management for specialty motor and gearing... ...differentiated solutions that meet market needs and drive growth. You will drive global strategy, define roadmaps, and manage lifecycle...
- Dyvicc, based in Hoffman Estates, IL, is seeking a Business Development Manager to manage client relationships and drive business growth. This role involves establishing strong relationships with clients, overseeing project activities, and leading marketing campaigns. The...
- ...team. Your role will involve managing daily activities, driving sales, and ensuring exceptional customer experiences in a dynamic environment. The position... ...comprehensive benefits, and opportunities for career growth within the company. #J-18808-Ljbffr Dormont Manufacturing...
- ...strategy with daily store operations. You will drive sales by analyzing performance, delivering exceptional customer service, and leading opening/closing routines. You... ...visual displays, and brand standards to support growth and brand integrity. #J-18808-Ljbffr...
$110k - $130k
...leading consumer goods company in Schaumburg, IL is seeking a Senior Business Development Manager, Omnichannel eCommerce to drive digital growth strategies for Walmart and Target. The ideal candidate will possess strong leadership, analytical, and communication skills,...Remote work- Summit Interconnect is seeking a detail-oriented Sales/Customer Service coordinator in Schaumburg, IL to coordinate quotes, manage customer orders... ...and confidentiality. It offers a base salary with strong growth in a manufacturing environment and significant customer #J...
$18 - $20 per hour
Orkin, LLC is looking for a Customer Service & Scheduling Coordinator in Lombard, Illinois. In this role, you'll coordinate schedules, manage service appointments, and enhance customer experiences. You don't need prior pest control experience; they provide comprehensive...Hourly pay- ...opticians and sales associates. You will drive sales, monitor KPIs, manage in-store promotions... ...General Manager. This role emphasizes customer satisfaction, coaching, and efficient... ...supportive team, with opportunities for growth, training, and a comprehensive benefits package...
- ...partner with the Franchise Field Vice President (FFVP), Franchise Consultants and franchise advisors to drive advisor engagement and practice growth, coordinating with corporate offices and regional leadership to implement plans and achieve targets. #J-18808-Ljbffr Ameriprise...Remote work
$87.1k - $121.9k
...by delivering experiences our customers love powered by people who... ...with intention, using data to drive performance while supporting... ...retention, and encourage personal growth and development within the... ...Facilitate team meetings and coordinate training needs; keep employees...Full timeWork at officeMonday to FridayFlexible hoursShift workWheels, Inc.
Schaumburg, IL15 hours ago- ...between clients, distributors, and internal teams. You will manage distributor relationships, analyze business performance, and drive sales growth through strategic planning, promotions, and cross-functional collaboration across retailers and manufacturers. #J-18808-...
$16 - $16.5 per hour
...every day brings new opportunities for growth, exploration, and achievement. You'll be... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Arlington Heights, IL2 days ago$65k - $75k
..., components and services that meet our customer expectations while being committed to the... ...our customers require. As a Customer Coordinator, you will play a critical role at the intersection... ...international teams to support sales growth, product line execution, and continuous...Temporary workLocal area$16 - $16.5 per hour
...every day brings new opportunities for growth, exploration, and achievement. You'll be... ...CareerResponsible for promoting an excellent customer experience. Oversees a team of... ...and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Arlington Heights, IL10 hours ago- ...to lead the eyeglass department, coach staff, and drive store performance. You will ensure excellent customer service, accurate financial reporting, and adherence... ..., with focus on customer satisfaction and revenue growth. #J-18808-Ljbffr America's Best Contacts &...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Voice of the Customer Coordinator: Drive CX & Growth. Be the first to apply!
Related searches
- customer retention Schaumburg, IL
- work from home customer Schaumburg, IL
- customer satisfaction Schaumburg, IL
- customer marketing Schaumburg, IL
- customer project program manager Schaumburg, IL
- customer engineer Schaumburg, IL
- amazon customer Schaumburg, IL
- airline customer Schaumburg, IL
- customer Schaumburg, IL
- customer experience team manager