Envie Boutique Lead Sales Associate - BW

Lead Sales Associate

The purpose of this position is to generate and maximize revenue for Envie Boutique. As a Lead Sales Associate, you will assist customers in choosing merchandise that fits their specific wants and needs, as well as assist the Store Manager by supervising staff.

Key Principal duties/responsibilities:

• Initiate contact with customers via face-to-face, phone, e-mail, or Facebook
• Drive sales through rapport with clients.
• Investigate what customer needs/desire by listening and observing
• Assist guests in choosing appropriate merchandise based on their wants and needs
• Suggestive sell to add-on units and complete looks.
• Create guest profiles by entering guest information into Artisan.
• Assist in supervising sales associates.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by ensuring a safe and clean store environment.

Occasional duties or projects which may be performed at irregular intervals:

• Processing Shipment
• Cleaning
• Merchandising
• Creating POs
• Assisting with Window Displays

Accountability: Areas in which the position is accountable/responsible:

• Records: This position will require a specified Sales Per Hour (SPH).
• Safety: Protect employees and customers by ensuring a safe and clean environment
• Customer Service: Provide excellent customer service by exceeding the expectations of our guests
• Dept. Specific: Ensure staff, as well as yourself, greet every customer (10/5 Rule), suggestively sell to build Units Per Transaction (UPT), ensure a quick and efficient check-out experience, and follow up with customers to ensure satisfaction by phone or Thank You card.

Supervisory Responsibility:

Assist in training, advising, and assisting employees through the entire sales process.

Educational and/or equivalent in experience requirements:

High School diploma preferred. Prior experience in retail sales is a plus.

Specialized or technical educational requirements:

Knowledge of brands, designers, and current fashion trends.

Ability to read, analyze, and interpret general business information.

Ability to organize and write reports and business correspondence. Ability to effectively present information and respond to questions from managers and the general public.

Ability to work with mathematical concepts such as percentages.

Ability to solve practical problems. Ability to interpret a variety of instructions when furnished in written, oral, or scheduled form.

Specialized equipment or machines used in the course of the duties of the position:

Computer, printer, calculator, and standard office equipment and machines as required.

Physical demands: (specifics to the job itself)

While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand and walk for long periods. The employee is frequently required to stand, sit, and walk. The employee may occasionally be required to reach with hands and arms.

Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment:

Office environment with a normally moderate noise level.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Remarks:

Ability to work with minimum supervision and a high degree of autonomy.