Patient Greeter

Adecco Medical & Science is hiring a Patient Greeter for a Cancer Center in Newark, NJ. This role is ideal for a friendly, professional, and service-oriented individual who enjoys helping patients and visitors navigate a healthcare environment.

The Patient Greeter will serve as a welcoming first point of contact for patients and visitors, provide directions and wayfinding assistance, help address concerns, and support a safe, positive, and patient-centered environment.

Job Type: 1-Year Temporary/Contract

Schedule: Monday-Friday, 7:30 AM-3:30 PM

Pay Rate: $ 18.00/hour

Location: Newark, NJ

Department: Cancer Center

KEY RESPONSIBILITIES

• Greet patients, families, and visitors entering the Cancer Center in a friendly and professional manner.

• Provide directions and assist patients and visitors with navigating the Cancer Center and surrounding hospital areas.

• Help individuals who may need additional assistance with mobility, language, accessibility, or other needs.

• Maintain a calm, welcoming, and solution-oriented approach, particularly during busy or challenging situations.

• Assist with problem-solving and escalate concerns to appropriate hospital staff when necessary.

• Monitor wheelchair availability and placement throughout designated Cancer Center areas and report shortages or equipment concerns.

• Monitor the appearance and general condition of public-facing areas, including entrances, lobbies, and common spaces.

• Communicate with hospital support services regarding cleanliness, safety, and environmental concerns.

• Demonstrate excellent customer service and contribute to a positive patient and family experience.

• Work collaboratively with hospital staff and multidisciplinary teams.

• Protect patient confidentiality and maintain appropriate professional boundaries.

• Follow University Hospital policies, procedures, compliance standards, and patient rights requirements.

• Maintain professionalism and composure in a busy healthcare setting.

• Perform other related duties as assigned.

QUALIFICATIONS

• Excellent customer service and interpersonal skills.

• Friendly, professional, and approachable demeanor.

• Strong verbal communication and active listening skills.

• Ability to provide clear directions and assistance to patients and visitors.

• Ability to remain calm and professional in high-volume or challenging situations.

• Strong problem-solving and organizational skills.

• Ability to work effectively as part of a healthcare team.

• Commitment to patient confidentiality and professionalism.

• Previous healthcare, hospital, customer service, hospitality, or front-desk experience is preferred.

Pay Details: $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.