Contact Center Transformation Strategy Lead
PricewaterhouseCoopers
PwC in Dallas seeks a Manager-Contact Center Transformation Strategy to lead transformation efforts across contact center operations. You will manage client accounts, coach staff, and integrate strategic planning with business insight to deliver practical recommendations for service excellence. The role emphasizes leadership of multi-disciplinary teams, rigorous analysis, and strong client communication to drive measurable improvements in performance and customer experience. #J-18808-Ljbffr PwC
Vacancy posted 5 days ago
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