Retail Operations Administrator

Job Description

Job Description

Retail Operations Administrator

St. Louis, MO | On-Site | Full-Time | Monday - Friday

ABOUT US

At Suncoast Enclosures, we don’t just build outdoor structures, we create better outdoor living. For over 30 years, we’ve been designing, manufacturing, and installing high-quality custom louvered roofs, retractable screens, screen rooms, patio covers, and three-season enclosures across North America. Our products are built to perform in demanding climates while giving customers comfort and flexibility throughout the year.

We’re a growing, hands-on team with operations across Canada and the U.S. Our work is grounded in quality, accountability, and doing things right. We take pride in what we build and the role we play in helping customers get more out of their homes and spaces. We offer a supportive, team-oriented environment where people are trusted to take ownership, recognized for strong performance, and given the opportunity to grow as we continue to expand.

ABOUT THE ROLE

Suncoast is seeking a proactive and detail-oriented professional to support daily operations at our St. Louis showroom and office. This position is ideal for someone who enjoys balancing customer interaction with behind-the-scenes coordination and administrative support.

In this role, you’ll help manage showroom activity, assist clients and vendors, oversee inventory tracking, coordinate permits and documentation, and keep office processes running efficiently. As a central point of contact for the St. Louis location, you’ll contribute to a positive customer experience while helping the team stay organized and on schedule.

WHAT YOU’LL DO

• Greet customers, manage the showroom sales floor, and provide product information and pricing guidance
• Handle customer inquiries, communications, and follow-ups via phone, email, and in-person
• Manage inventory tracking, stock levels, and showroom displays
• Coordinate the permit process, prepare and submit permit applications, track approvals, and communicate with municipalities
• Process sales orders, payments, and invoices
• Perform general administrative tasks (scheduling, filing, mail/courier, timesheets, etc.)
• Maintain organized records and support the local team with day-to-day operations
• Assist with service requests and basic project coordination as needed

WHAT WE’RE LOOKING FOR

• 2+ years of experience in an admin, customer service, showroom, or operations support role
• Strong customer service skills and a friendly, professional presence
• Comfortable managing inventory and working on a sales floor
• Experience with permits, municipal processes, or construction administration is a strong asset
• Proficient in Microsoft Office (especially Outlook and Excel)
• Experience with Monday.com, Method, or similar tools is an asset (training provided)
• Highly organized with the ability to manage multiple priorities and deadlines
• Reliable, proactive, and comfortable working independently in a branch office setting

WHAT WE OFFER

• $22-$26 per hour (based on experience)
• Full-time Monday–Friday schedule with no evenings or weekends
• Medical, Life, and AD&D benefits
• Paid federal holidays
• On-the-job training and support from the wider Suncoast team
• Supportive team culture with room for growth as the branch expands

Learn more about our team, our products, and the projects we build at