AI-Driven Customer Care Program Lead
Ulta Beauty
Ulta Beauty is seeking an experienced AI-enabled operations professional to advance our Customer Care capabilities. You will apply AI to enhance guest interactions, scale support workflows, and partner with product, engineering, and operations to deliver measurable improvements. The role focuses on applying AI within a contact center environment, defining success metrics, and establishing quality and performance management while collaborating with internal teams and BPO partners. #J-18808-Ljbffr Ulta Beauty
Vacancy posted 3 days ago
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