Splunk ES Engineer

We are seeking a highly experienced Journey-Centric Lead Site Reliability Engineer (SRE) with Banking and Financial Services (BFS) domain experience to drive end-to-end reliability, observability, automation, and operational excellence across critical customer and business journeys. This role will lead to the design and implementation of modern SRE practices, unified observability platforms, self-healing capabilities, AI-driven operations, and workflow automation to ensure highly resilient, scalable, and intelligent digital services.

The ideal candidate combines deep SRE expertise with strong platform engineering, cloud operations, networking, observability, and AI Ops experience, with a particular focus on AWS AgentCore-powered operational intelligence and autonomous operations.

• 5+ years of experience in Site Reliability Engineering, Platform Engineering, Cloud Operations, or DevOps with Banking and Financial Services customers.
• 3+ years leading enterprise-scale reliability transformation initiatives.
• Experience managing mission-critical digital platforms and customer journeys.
• Experience with production support and handling critical SLOs.
• Strong knowledge of SRE principles and practices, reliability engineering frameworks, distributed systems, microservices architectures, cloud-native platforms.
• Hands-on experience with Datadog, Dynatrace, New Relic, Splunk Observability, Elastic Stack, OpenTelemetry, Prometheus & Grafana.
• Cloud Platforms: AWS (Required).
• Automation & Engineering experience with Terraform, CloudFormation, Ansible, GitHub Actions, Jenkins, Python, Go, Bash/Shell scripting.
• AI Ops & GenAI - Experience implementing AI Ops solutions and intelligent remediation systems.
• Hands-on experience with AWS AgentCore and agent-based operational platforms.
• Networking Knowledge - Strong understanding of network layers including TCP/IP, DNS, API Gateways, Load Balancers, CDN, Service Mesh, Cloud Networking, Network Performance Engineering.

Experience in customer journey monitoring and digital experience.

• Define and implement enterprise-scale SRE best practices.
• Drive proactive reliability engineering initiatives, incident management, and root cause investigations.
• Design and implement unified observability strategy including metrics, logs, traces, and user experience telemetry.
• Enable unified logs, metrics, and trace correlation for rapid issue detection.
• Design and implement self-healing capabilities using event-driven automation and AI-assisted remediation.
• Build scalable operational automation frameworks using Infrastructure as Code (IaC), Monitoring as Code (MaC), and Observability as Code (OaC).
• Define and govern measurable Service Level Objectives (SLOs), SLAs, and Error Budgets.
• Apply deep understanding of networking and cloud/hybrid environment reliability.
• Implement and operationalize AI Ops platforms leveraging AWS AgentCore.
• Drive adoption of GenAI-powered operational intelligence.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $70/hour to $75/hour.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made.

About Solugenix: Solugenix is a leader in IT services, delivering cutting-edge technology solutions and managed services to global enterprises. Recognized as a 2024 Top Workplace, with a growing global presence.

For applications and inquiries, contact:View email address on us.fitly.work