Email Production Specialist

Email Production SpecialistLocation: NYC/ Cupertino, CA Salary Range: *** to 120,000/AnnualDescription: As an Email Production Specialist, you'll be responsible for the end to end technical development and execution of global email and product notification campaigns that support key lifecycle, product, and event initiatives. You'll collaborate with cross-functional teams in marketing, product, engineering, and IT to implement campaign workflows from intake through deployment. Your day-to-day responsibilities include building campaigns, developing templates, setting up audience segmentation using SQL, and performing thorough QA. You'll also deploy communications and monitor performance to ensure they reach the right audience at the right time. In addition, you'll document workflows, help troubleshoot issues, and contribute to reporting and optimization efforts aimed at improving campaign effectiveness over time.Minimum Qualifications:3-5 years of experience building and deploying email campaigns using platforms such as Salesforce, Zeta Global, or BrazeProficiency in HTML and CSS; familiarity with Javascript for email customizationStrong SQL skills for writing queries in Snowflake to support segmentation and reportingExperience supporting marketing automation workflowsDeep understanding of QA processes, localization, and email delivery best practicesStrong attention to detail and ability to troubleshoot under tight deadlinesStrong cross-functional collaboration and communication skills in a fast-paced environmentPreferred Qualifications:Familiarity with internal Apple toolsFamiliarity with event and certification platforms (e.g., event management tools, certification portals)Knowledge of content management systems like Adobe Experience ManagerExperience documenting processes and operational workflowsEnthusiasm for experimenting with new tools and improving workflows over timeEducation: BA/BS — preference for degree in Computer Science, IT, Communications, Marketing, or related field.Regards, ***. "*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.