Front Desk Associate - Residence Inn East Rutherford, NJ $18 per hour

Front Desk Associate - Residence Inn East Rutherford, NJ $18 per hour Front Desk & Guest Care at the Residence Inn East Rutherford, NJ. Part time at $18/hr. Location Residence Inn East Rutherford (Meadowlands) 10 Murray Hill Pkwy East Rutherford, NJ 07073, USA Role Responsibilities Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Benefits (Full Time Associates only) We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Qualifications Knowledge of FOSSE PMS a plus We are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace. #J-18808-Ljbffr Tapestry Conshohocken