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Front Desk Manager

Sheraton Music City Hotel

Join Our Team as a Front Desk Manager!

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

At Aimbridge Hospitality, we're all about creating standout guest experiences—and as our Front Desk Manager, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

Job Duties & Functions

Guest Experience Extraordinaire

Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.

Front Desk Leader

Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.

Smooth Operator

Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.

Revenue & Communication Ace

Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

Education & Experience

•2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.

•5+ years of progressive experience in a hotel or related field with supervisory experience

•Proficient in Windows operating systems, spreadsheets, and word processing.

•Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.

•Valid driver's license from the applicable state. xhyhwjd

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Vacancy posted 3 days ago
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