Comfort Advisor

Job Description

Job Description

Gem Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.

Join our team as an HVAC Sales Representative and play a pivotal role in driving revenue growth while exceeding sales targets. You will be an integral part of a high-performing Sales Representatives team, focusing on cultivating client relationships, identifying new business opportunities, and ensuring unparalleled customer experiences. Here's a detailed overview of the responsibilities:

Responsibilities:

- Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.

- Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.

- Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.

- Engage with fellow Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.

- Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.

- Conduct outbound follow-up calls to existing clients through both telephone and email.

- All appointments conducted in-home to provide personalized and tailored solutions.

- Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.

- Additional duties as assigned, contributing to the overall success of the team and organization.

Required Skills and Experience:

- Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.

- Exceptional analytical skills with acute attention to detail.

- Outstanding written and verbal communication skills.

- Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.

Working Conditions:

Environment:

- Moderate to loud noise levels in the work environment.

- Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.

- Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.

Physical Abilities:

- Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.

- Effective communication skills using both computer and phone/smart devices.

- Vision capabilities including close vision, distance vision, and adaptability.

- Physical agility involving reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.

- Ability to carry supplies, up to 25 lbs.

Medical, Dental, and Vision Insurance

401K Plan with Company Match

Holiday Pay

Long Term Disability

Company Paid Life Insurance

Flexible Spending Account

Great Company Culture

Continuous and extensive training and development

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.