Project Manager

IT Healthcare Consultant - Project Manager

Location: Columbia, SC

Duration: 12 Months

Responsibilities

• Oversee MMIS, Encounter Processing System, and supporting system operations.
• Manage vendors and monitor service level agreements.
• Oversee incident, issue, and escalation management.
• Lead release management, stakeholder communication, readiness checks, and post-implementation monitoring.
• Develop process flows, desk aides, and Standard Operating Procedures.
• Manage team workload and provide guidance and training.
• Ensure compliance with security requirements and approval processes.

Required Skills

• Bachelors degree in a technical, business, or healthcare field.
• 3+ years of experience managing system operations or administrative program functions in a healthcare environment.
• 5+ years of project/program management experience managing system implementations or enhancements.
• Ability to provide incident management on call and after hours.

Preferred Skills

• Experience managing Medicaid Enterprise systems.
• Knowledge of Medicaid eligibility, enrollment, and MMIS concepts.
• Experience with ticketing software and SOP development.
• AWS Cloud Certifications.
• Strong communication, documentation, and process management skills.