Public Safety Telecommunicator

Public Safety Telecommunicator

We are seeking a highly motivated and skilled Public Safety Telecommunicator to join our team. As a Public Safety Telecommunicator, you will be responsible for receiving and processing emergency and non-emergency calls from the public and dispatching the appropriate emergency services.

Responsibilities:

• Receive and process emergency and non-emergency calls from the public
• Dispatch the appropriate emergency services, including police, fire, and medical personnel
• Provide pre-arrival instructions to callers in emergency situations
• Monitor and track the status of emergency responders
• Maintain accurate and detailed records of all calls and dispatches
• Operate and maintain communication equipment and systems
• Provide excellent customer service to the public and emergency responders

Requirements:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in high-stress situations
• Ability to multitask and prioritize effectively
• Ability to work in a fast-paced and dynamic environment
• Ability to work independently and as part of a team
• Proficient in computer and data entry skills
• Willingness to work flexible hours, including nights, weekends, and holidays
• Must pass a background check and drug screening

Preferred Qualifications:

• Previous experience as a Public Safety Telecommunicator or in a related field
• Knowledge of emergency response procedures and protocols

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about public safety and helping others, we encourage you to apply for this exciting opportunity.