Shop Service Technician 4 - Heavy Equipment

Heavy Construction Equipment Shop Service TechnicianHolt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced heavy construction equipment Shop Service Technician for our Little Elm, Texas, located at 27600 E University Dr., Aubrey, TX 76227. This position is responsible for providing high-quality repair service on heavy construction equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. The shop service tech will troubleshoot, repair heavy equipment such as dozers, backhoes, front-end loaders, and excavators. The position has a Monday to Friday work schedule from 7:00 a.m. to 5:00 p.m.Mid-level position – Generally has more than seven years of experience and/or demonstrated job relevant knowledge/skills. A Level IV Technician has a broad knowledge of the field's standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision; is often a team member on a large project.The incumbent in this position is expected to model the following practices on a daily basis:Demonstrate alignment with the company's mission and core business valuesCollaborate with key internal/external resourcesParticipate in ongoing self-development.Essential FunctionsModels, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionTroubleshoots and diagnoses equipment malfunctions and failuresDisassembles and assembles of machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized toolingRebuilds, repairs, reconditions, and maintains equipment and componentsDemonstrates good customer relations and support; communicates customer needs to shop managementPlans and controls cost of repair jobsCompletes parts orders and identifies parts for returnProvides a significant amount of task and behavior-oriented mentoring, and training to othersMaintains all equipment and work areas – keeps in good, clean, and orderly conditionCompletes all documents associated with repairs in a timely mannerWorks safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsWorks overtime as required by workload and customers' needsUpdates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training PathsRequires regular and punctual employee attendancePerforms other duties as assignedKnowledge, Skills, and AbilitiesExtensive knowledge of dirt machines and tools, including their designs, uses, repair, and maintenanceKnowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment preferredKnowledge of repairing, troubleshooting, and diagnosing emission systemsKnowledge of electrical and hydraulic systems repair, troubleshooting, and diagnosingKnowledge of shop safety practices and LOTO protocolsProficient with current computer software, related hardware, and machine electronic systems - CAT ET and CAT SISQuality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findingsOperation and control skills - Controlling operations of equipment or systemsEquipment selection skills - Determining the kind of tools and equipment needed to do a jobAbility to operate a conventional forklift and an overhead craneThe ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positionsAbility to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repairThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objectsThe ability to read, write, and understand informationThe ability to listen to and understand information and ideas presented through spoken words and sentencesMust have/acquire basic mechanic hand and pneumatic tools (metric/standard)RequirementsEducation and Experience:Seven or more years of diesel-powered heavy equipment repair experience preferredAbility and knowledge to read/use schematics and diagrams experience is preferredHigh school diploma or equivalent preferredGraduation from a diesel technology program preferredSupervisory Responsibilities:NoneTravel:Some travel is expected for this positionPhysical Requirements:Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 50 poundsConstant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaAscends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipmentBe able to maneuver safely and work underneath equipmentRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workWork Environment:Regularly works indoors around moving mechanical partsMay be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidityNoise level may be loud at timesExposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipmentRequires wearing common protective or safety equipmentRequired to perform work in cramped spaces and/or high placesDisclaimer:Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.