Case Manager Adult

Job Description

Job Description

Description:

Job Summary :

Case management is incorporated with the community support program and is designed to assist people with a serious and persistent mental illness to become independent and functioning members of the community.

Case managers facilitate and broker services to assist clients in the promotion of independent living and teach and train clients to become more independent.

Supervisory Responsibilities :

• No

Duties/Responsibilities :

Under the supervision of the Adult Services Program Manager, the case manager engages adult clients with Serious and Persistent Mental Illness (SPMI). In this position, the case manager will gather information, assess the clients need based on their individual functioning in the community, complete necessary referrals, collaborate with other professionals, and support clients through various transitions from other entities such as jails, hospitals, or residential settings, to assist in stabilizing their mental health. The case manager will have monthly contact with clients and maintain concurrent documentation to abide by state and CCBHC requirements.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Requirements:

Required Knowledge, Skills, and Abilities :

• Excellent interpersonal communication skills; deals effectively with a variety of people and personalities; communicates clearly and effectively both orally and in writing.
• Able to work independently, showing initiative, and willingness to take charge of a situation.
• Skilled in identifying and assessing a wide range of clients’ needs.
• Applies effective time management skills in order to meet all deadlines.
• Demonstrates thoroughness and organizational skills in the workplace.
• Displays flexibility to meet the Center’s and clients’ needs in an environment with interruptions.
• Shows proper etiquette when dealing with clients and other sources.
• Ability to differentiate between assisting with independent living and enabling clients to remain dependent.
• Familiarity with standard computer functions and applications.
• Willingness to transport clients in their vehicle when necessary.
• Recognizes and understands mental health symptoms and diagnoses.
• Experience in use of some office equipment such as copying machine, fax machine, postage machine, paper shredder, programmable telephone system, e-mail, etc.
• Understands the confidential nature of organizational information and maintains confidence.

Education and Experience :

• Preferred Bachelor’s degree in one of the behavioral sciences or related fields from an accredited college or university and has at least 2,000 hours of supervised experience in the delivery of mental health services to persons with a mental illness or completes 40 hours of special training for delivering these services along with clinical supervision from a mental health professional at least once a week until the 2,000 hours requirement of supervised experience is met; or
• Is a graduate student in one of the behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency for clinical training; or
• Holds a master’s or other graduate degree in one of the behavioral sciences or related fields from an accredited college or university and has less than 4,000 hours post-master’s experience in the treatment of mental illness.

Physical Requirements :

Employee must be able to:

• Hear and speak in order to use telephones and communicate with people inside and outside the office.
• Physical ability to move around the office area and in the community throughout each workday.
• Visual ability to review detailed reports and information, and to use the computer for keyboarding.
• Bend at the waist or crouch for filing charts in the filing cabinets.
• Physical ability to Exert up to 20 pounds or up to 10 pounds of force frequently.

Work Environment :

The employee must be able to tolerate transporting clients in their own vehicles, entering clients’ homes, and interacting with clients at different functions. Seasonal weather conditions and frequent changing from inside/outside work environment are required. There are many duties performed in an office setting

Benefits & Perks

• Health & Wellness:
  • Medical, Dental, and Vision insurance
  • Employee Assistance Program (EAP)
• Financial & Retirement:
  • 401(k) & Roth retirement plans
• Income Protection & Insurance:
  • Life Insurance
  • Long-Term Disability (LTD)
  • MNPL & MNPFLA disability coverage
  • Supplemental benefits available through AFLAC and Principal
• Paid Time Off (PTO):
  • Generous PTO package
  • 2 floating holidays
  • 9 paid holidays