VP of Operations & IT Strategy

Vice President Of Operations & It Strategy

Company Overview: Family-owned and rooted in purpose for over 30 years, our client is a wholesale distributor of design-forward ceramics, vases, and home décor serving the floral, event, and wedding industries. With a steadfast commitment to offering customers nothing less than the finest and most innovative products, they embark on a globe-trotting quest every season to curate a cutting-edge collection that defines the forefront of today's style and design trends.

Position Overview: Our client is seeking a Vice President of Operations & IT Strategy to serve as the operational and technology lead of the organization. Reporting directly to the President, this leader will oversee four core departments, including Operations, Transportation, Customer Success, and IT. The VP of Operations & IT Strategy will be equally at home developing long-range strategy and rolling up their sleeves to implement it alongside their teams. The ideal candidate brings sharp analytical instincts, a bias for action, and the humility to stay connected to the work happening on the ground, from the distribution center floor to the customer experience queue. This individual will split time between the company's main office and its distribution center, embedding themselves across all levels of the organization. This role carries a particular emphasis on technology leadership and transformation. We are looking for a forward-thinking leader to support system integration and process improvement. This includes areas like investing in new digital infrastructure and platforms to drive customer acquisition and deepen operational capabilities. The ideal candidate is a leader who has managed an IT or technology transformation team and knows how to position technology as a proactive driver of business initiatives. The ideal candidate is someone who thrives on building the systems, processes, and team capacity that allow a growing company to move faster and smarter. This is a rare opportunity to join a tight-knit, values-driven leadership team and leave a real operational imprint on a growing company.

Key Responsibilities:

• IT Strategy & Technology Transformation
• Operational Strategy & Executive Leadership
• Freight & Transportation Strategy
• Warehouse & Distribution Operations
• Customer Success

Requirements:

• 7+ years of progressive operations leadership, including experience at the VP or Senior Director level
• Dedicated experience leading and guiding IT or technology transformation teams
• Proven track record owning freight/transportation strategy and delivering measurable cost reductions
• Experience managing or overseeing teams, ideally customer service and/or IT functions
• Background in distribution, wholesale, e-commerce, or a related product-based business is preferred
• Resource planning and budget management experience
• Analytical mindset
• Process-oriented
• Highly communicative and collaborative
• Comfortable working cross-departmentally
• Strategic but comfortable rolling up your sleeves and being hands-on
• People-centric, you lead with empathy and bring out the best in diverse teams
• Entrepreneurial in spirit, you're energized by building, not just maintaining

Benefits: Our client doesn't just accept difference, they celebrate it, support it, and thrive on it for the benefit of their team members, their products, and their community. They are proud to be an equal opportunity workplace. Our benefits and perks include profit sharing after 1 year, 401K matching dollar for dollar up to 5%, paid community volunteer days, and a professional development allowance.