Sales Operations Analyst

Prop Firm Match Global FZCO is a leading platform for discovering, comparing, and selecting top proprietary trading firms. We provide traders with tools and features to easily compare challenge details, read verified reviews, see accurate payout data, and much more. We're a fast-moving, fully remote team with members from all around the world caring deeply about the quality of what we build. Our culture values ownership, clear communication, and practical impact over fluff. Whether you're a trader, technologist, marketer, or operator - your work here shapes how thousands of users find and trust prop firms.

About the department

Data & Analytics is the function that turns raw business data into decisions. We own the data platform, product analytics, marketing attribution, and revenue operations analytics. Our current priority is building reliable data infrastructure that supports both day-to-day reporting and the next wave of AI-driven workflows at PFM.

About the role

Own firm performance monitoring, attribution integrity, commission reconciliation, and partner-facing commercial analytics. Ensure revenue tracking is reliable, discrepancies are caught early, financial impact is quantified, and partner conversations are backed by clear evidence.

Performance objectives

Objective 1 - Monitor and protect tracking integrity

Outcome: Reduced revenue leakage; faster discrepancy detection.

Typical tasks:

• Monitor TrackNow performance, postbacks, attribution gaps, and commission discrepancies daily.
• Investigate tracking and attribution issues end-to-end.
• Quantify financial impact of detected issues.
• Escalate material issues to RevOps Manager and Head of D&A.

Objective 2 - Own reconciliation across systems

Outcome: Commission accuracy across PFM systems, TrackNow, affiliate dashboards, and partner platforms.

Typical tasks:

• Maintain and reconcile commission data across systems.
• Lead technical tracking conversations directly with firms when needed.
• Document reconciliation outcomes and methodology.
• Improve reconciliation tooling and automation.

Objective 3 - Manage open case tracker end-to-end

Outcome: Every open case has clear ownership, $ impact, deadlines, and resolution history.

Typical tasks:

• Maintain a case tracker with the owner, $ impact, next steps, deadlines, and status.
• Drive cases to resolution with internal and external stakeholders.
• Document outcomes and lessons learned.
• Identify systemic issues from case patterns.

Objective 4 - Support the Partners team with data-backed insights

Outcome: Stronger partner conversations; quantified commercial recommendations.

Typical tasks:

• Produce firm-facing summaries of discrepancies and recommended solutions.
• Build visual explanations for partner reviews.
• Provide data backup for partner negotiations.
• Surface partner-level trends to the Partners and Leadership teams.

What we look for

Must have

• 2+ years of experience in revenue operations, analytics, or a related commercial-data role.
• Strong SQL, spreadsheet, and data reconciliation skills.
• Confidence presenting discrepancies and evidence to external partners.
• Commercial awareness and comfort with messy, incomplete data.
• Strong ownership mindset and follow-through discipline.
• Excellent async written communication - we are remote-first.

Nice to have

• Prior experience in fintech, prop trading, or affiliate ecosystems.
• Familiarity with TrackNow or similar attribution / affiliate platforms.
• Experience handling firm-facing or client-facing data conversations.
• Process design experience for reconciliation or operational workflows.

Reporting cadence

• Reports to: Head of Data & Analytics.
• Direct reports: None.
• Key cross-functional partners: Partners, Leadership, Partner Relations, Finance, Analytics.
• Upward reporting cadence: Daily standup with RevOps Manager; weekly case review; monthly performance summary to Head of D&A.

Compensation

$2,500–$4,500 / month gross

Location & work setup

• Remote, with strong overlap with CET hours (4+ hours of overlap).
• Working hours: roughly 9 AM – 6 PM CET, with reasonable flexibility.
• Employment type: Full-time.

Hiring stages
We keep our process simple, transparent, and respectful of your time. Here’s what to expect:

1. Application screening: 
We carefully review all applications to identify candidates whose background aligns with the role’s requirements. You’ll receive a timely and transparent update on your application status.

2. Video intro + role fit questionnaire: 
A short async step - no scheduling required. You'll record a brief video introduction and complete a written questionnaire. This helps us understand who you are, your relevant background, and how your experience aligns with the role without either side committing to a live call upfront.

3. Discovery HR Interview 
A conversation with our HR team focused on company and culture match. We'll walk you through how PFM works, what remote ownership looks like in practice, and what success in this role looks like. You'll have plenty of space to ask questions and share your goals.

4. Real-world task
An exercise using real PFM revenue data. Expect pipeline analysis, forecasting, or process efficiency challenges — representative of the day-to-day work in this role.

5. A deep-dive Professional interview
A deep-dive with the Head of Data & Analytics on your RevOps expertise - pipeline management, forecasting methodology, CRM operations, and how you create alignment between sales, marketing, and finance through clean, structured data.

6. Functional Interview
A broader professional conversation exploring how you work with commercial teams and partners, how you structure and present data to support business decisions, and how you identify and resolve operational bottlenecks.

7. Peer & values conversation
A conversation with a peer from across the team focused on values, culture, and how you work best. You'll have plenty of space to ask questions and get a real feel for life at PFM.

If there's a strong mutual match, we start with an informal conversation to align on expectations, then follow up with a formal written offer. Full transparency throughout, and time for you to make an informed decision.

To keep things fully transparent and mutually fair, we complete a reference check before the formal offer is extended. No surprises - just part of how we make careful, informed decisions on both sides.

Before applying take into account that:
▸ If you don’t meet every single qualification but believe you can excel in the role based on what it requires - we encourage you to apply.
▸ We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.
▸ Even if it’s not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do.

Not the right fit for this role?

If this role isn’t the right match but you have experience in trading operations, customer success, compliance, support, partnerships, or a related area - we still want to hear from you. Join our Talent Pool and we’ll reach out when a relevant role opens. Every submission is reviewed, and the pool is always the first place we look before opening a new search.