Busser - Reforma

Busser Position

Our Bussers are relied on to provide memorable, thoughtful experiences through engaging with our guests, removing glassware with a smile, and anticipating the needs of each guest that visits us. We encourage our team members to be well-rounded and willing to do whatever it takes to keep us running smoothly. No matter what position you start in with us, you will have the opportunity to be cross-trained and will be encouraged to take on different positions within our team.

A Busser, is in charge of setting and clearing tables at a dining establishment to provide a clean and tidy environment for restaurant patrons. Their duties include removing used dishes, re-setting silverware and filling beverages for diners.

Duties/Responsibilities:

• A team player with a positive attitude.
• Quick and flexible learner.
• Attention to detail.
• Communication and collaboration skills.
• Working with hot foods and beverages.
• Welcome and connect with every guest, provide friendly and personable service.
• Follow health, safety, and sanitation guidelines.
• Maintain cleanliness of the restaurant and restrooms.
• Learn and maintain knowledge of all our menus & products and demonstrate knowledge of dietary/allergy information and proper food handling.
• Accommodate requests from seated guests.
• Promptly clean tabletops, seating, and floors after each guest- Deliver food/drinks to seated guests.
• Handle varying levels of business volume with composure & a positive attitude.
• Perform all opening and closing duties assigned by managers.
• Flexibility and willingness to adapt to changes.
• Driven and self-motivated.
• Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
• Strong attention to detail and problem-solving ability.
• Implement quality assurance standards and provide accurate feedback.
• Ensure performance, reliability, functionality, and compatibility is up to company standards.
• Patience and the ability to maintain a professional demeanor.
• Performs other related duties as assigned.
• Enforce and follow health and safety precautions.

Required Skills/Abilities:

• Understanding of quality standards and health & safety regulations.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to frequently lift, move and/or push up to 50 pounds without assistance.
• Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.
• Constant standing and bending.
• Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment.
• Carry / handle heavy trays.