Patient Care Coordinator

Job Description

Job Description

We are looking for a Patient Care Coordinator to support our client in Portland, Oregon. This Contract position focuses on creating a smooth experience for patients by managing appointments, maintaining accurate records, and coordinating daily scheduling needs. The ideal candidate is organized, attentive to detail, and comfortable working with clinical staff and patients in a fast-paced setting.

Responsibilities:

• Coordinate patient appointment calendars and help balance scheduling needs across providers and departments.

• Welcome and assist patients with scheduling questions, updates, and general coordination throughout their care journey.

• Maintain patient medical documentation with a high degree of accuracy and confidentiality.

• Use Epic EMR to review, update, and organize patient information related to visits and follow-up care.

• Partner with clinical and administrative teams to align patient bookings with staffing availability and operational priorities.

• Monitor schedule changes, resolve conflicts, and communicate updates promptly to patients and internal team members.

• Prepare and track scheduling-related information using Microsoft Excel and other administrative tools.

• Experience supporting patient scheduling or care coordination in a healthcare setting.
• Working knowledge of patient medical records processes and confidentiality standards.
• Proficiency with Epic EMR for appointment and patient information management.
• Ability to coordinate multiple calendars and adjust to changing scheduling demands.
• Strong communication skills when assisting patients, providers, and administrative staff.
• Proficiency with Microsoft Excel and general office software.
• High level of organization, accuracy, and attention to detail in a fast-paced environment.