Host
$20 per hourBandana
Host
Momofuku Noodle Bar
East Village, 171 1st Avenue
Base pay starts at $20/hr
Benefits: Health Insurance, Dental Insurance, PTO, 401K
Job description:
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Ensure reservations are prioritized and seated in a timely manner
- Strive to accommodate walk-in guests whenever possible
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests according to company standards
- Understand and operate the reservation/seating system
- Maintain professional and warm guest communications - inside the restaurant or via phone/email
- Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
- Communicate respectfully and clearly with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issues
- Maintain cleanliness and organization at the host stand and front door area
- Adhere to Momofuku's Cleaning and sanitation SOPs
- Additional service and/or operational tasks as determined by manager
- Adhere to grooming and dress code standards
- Assist teammates to anticipate all other FOH needs
Qualifications:
- A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
- Excellent communication, organizational, and interpersonal skills
- Ability to remain calm under pressure and resolve guest conflict
- Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Location: East Village, New York City
BandanaVacancy posted 4 days ago
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