Field Technician VI

Job Summary

Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.

Responsibilities

What Our Field Technicians VI Enjoy Most About the Role

• Advanced Technical Mastery : Take pride in surveying, installing, and maintaining complex network products for large enterprises.
• Variety of Work : Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
• Project Implementation and Network Support : Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
• Skill Development and Mentorship : Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.


Qualifications

Required Qualifications

Education

• High School diploma, GED, or equivalent work experience.

License

• Valid Driver's license with safe driving record within company standards required.

Schedule

• Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.

Language

• Fluent in English.

Experience

• Must be a Field Technician V and must have completed courses for Field Technician VI.

Physical

• Walk over various terrains and weather conditions while carrying tools and equipment.
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Operate and navigate a company vehicle in changing environments. Work with small components and wires.
• Work outdoors for extended periods in any season and inclement weather.

Preferred Qualifications

Technical Knowledge

• Understanding of Spectrum products and services.

Certifications

• NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.